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How to Quickly Check your KPLC Bills Over the Phone
How easy is it to check your KPLC bill? Whether at home or on the go, checking your KPLC bill via SMS keeps you in top gear regarding your electricity bills without visiting an office or kiosk.
Whether you’re at home, in the office, or on the move, knowing how to manage your KPLC bill efficiently can save you time and energy.
Have you ever wondered, “How do I check my KPLC bill on my phone?” You are not alone. Many people are unaware of just how quick and easy it may be.
In this guide, we show you how to check your KPLC bill on your mobile phone in a few steps. You will not require any fancy apps or internet access—just your mobile phone.
The key objective here is that, by the end of this, you should be able to do a KPLC bill check quickly and ensure that you are keeping an eye on how much electricity money you are paying every time to prevent any surprises. Let’s begin!
What is KPLC?
Kenya Power and Lighting Company (KPLC) is the major electricity supplier in Kenya. The company’s importance in the state includes its generation, transmission, and distribution of electrical power across the country.
The company offers other services, such as electric distribution, meter installation, billing and payment, and customer care.
KPLC, in its effort to introduce efficiency in service delivery, has computerized its services to ease activities for customers. Paying your bill will help you avoid disconnections.
Overall, KPLC has tried to provide various means through which customers can be kept informed of their electricity consumption and the amount paid for it.
Read Also – Using the KPLC Self Service 2024
How Do I Check My KPLC Bill on My Phone?
If you’re wondering how to check KPLC bill on your phone, there are different ways through which you can do this, using SMS, USSD code, email, and the KPLC mobile app. Here’s how to perform the KPLC bill check:
How to Check KPLC Bill Via SMS
You can check through SMS using any Kenyan Cellular network, and the service costs Ksh 5.
- Open a new SMS message service.
- Type in the recipient of the message as 95551.
- Just type the first digits of your account number in the message field. Example: for an account number 562897-01, key in 562897.
- Wait for an automatic response displaying details of your account balance.
To ensure an affirmative response, it is vital to provide the correct account number details and use the right procedure when sending the message.
Also note that despite the introduction of eBill services, your average electricity bill is still being dispatched to your postal address.
How to Check KPLC Bill Using USSD
To check your KPLC bill using USSD, you can follow the procedures below:
- Using your mobile phone, dial *977#.
- Select the option to check your postpaid bill by following the prompts.
- When prompted, enter your account number.
- You will receive your bill details via SMS shortly.
These methods make it rather easy to manage your KPLC bill directly from your phone without necessarily accessing the internet.
This service is available for all mobile networks in Kenya, and it is a quick, easy way to keep track of your electricity bill.
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How to Check KPLC Bill Via Email Service
The e-bill email service allows you to check your account balance, get an electricity statement to date, and receive the bill due date via email. You need internet connectivity to query your KPLC electricity bill effectively by email.
Steps for KPLC bills check via email service.
- Access your email account and click on compose.
- In the subject field, enter the first part of your Account Number. Example: If your account number is 879833-04, key in 879833.
- Send the blank email message to bill@kplc.co.ke
- You shall receive an auto-response with your account balance details and payment due date.
How to Check KPLC Bill Online
Have you ever asked how to check my PLC bill on my phone? This is among the surest ways to do your KPLC Bill check. You will get your KPLC balance online.
The KPLC bill check can be done online by visiting the Kenya Power Company’s web portal. In the box written account name below, fill in the first part of your account number and click submit.
For a positive response, it is important to key in the correct account number and follow the procedure when sending the message.
NOTE: If you fill in the complete account number and submit it, it will show a message as depicted in the above image. Kindly input the first part of your Account Number only as displayed.
Please note that despite the introduction of eBill services, your detailed electricity bill will continue to be sent to your postal address.
If everything goes as instructed, you should receive an automatic response stating your account balance details.
There is also a KPLC Android App, which you can download from the Android Playstore or IOs to access the above functionality and easily check your KPLC online bill.
Read Also – Manufacturers to Adapt to Tariff Increase with Better Power Supply
Benefits of Checking Your KPLC Bill on Your Phone
Advantages accruable to you when you check your bill using your phone include the following:
1. Saves Time
Checking your KPLC bill on the phone is swift and easy. Instead of visiting a KPLC office or using a computer, you can apply the KPLC check bill via SMS. This enables you to get your bill instantly, saving you time.
2. Accessibility
You can now check your KPLC bill anywhere, be it at home, at work, or on vacation. So, ask yourself, “How do I check my KPLC bill on my phone?” Well, it is easy. You only need to send an SMS or use the KPLC application to update your bill at any time.
3. Avoid Late Payments
Checking your bill on your phone keeps you updated on what is owed regularly, minimizing late payments. If one wonders how to check the KPLC bill on the phone, a few easy steps using SMS or online will keep him updated.
4. Efficiency
However, with an immediate KPLC bill check on your phone, you do not have to hustle with using paper bills or waiting until they arrive. That way, planning how to pay your bill in time will be easier with less hustle.
Is KPLC Bill Check Via Phone Secure?
Generally, it is safe to check your KPLC bill through your phone. For instance, the KPLC check bill via SMS only requires part of your account number to be sent to 95551, which is a great way to reduce the exposure of sensitive information.
This is pretty easy: you create a message and send it to get your bill details quickly. However, sharing full account numbers or personal information on public forums is not advisable for further security.
This is in addition to verification through official channels, like the KPLC app or website, gives your bill check on your phone an added layer of security.
Also Read – How to Recharge Prepaid Meter in Nigeria 2024
What to Do If You Encounter Issues With KPLC Bill Check on Phone
If you are having issues with your KPLC bill check on your phone, you are to follow these steps:
- Check Your SMS Method: To check your bill via SMS, you must send your account number to the KPLC official SMS number. If you don’t get a response, ensure you have sent the SMS correctly.
- Mobile Application Usage: If you are thinking, how do I check my KPLC bill on my phone? Well, use the KPLC mobile app. If you can, update it with the latest version to work well. If it is not working, think about reinstalling the same.
- Visit the KPLC Website: You can also view your KPLC bill from your phone by visiting the KPLC website. Ensure that your phone has a stable internet connection so you can navigate easily. If the website isn’t responding, please try again later.
- Contact Customer Care: If you are having further problems checking your KPLC bill, feel free to contact KPLC customer service. This will give them an opportunity to provide specific help to solve your problem.
If followed properly, these steps should help you troubleshoot most problems you encounter when checking your KPLC bill.
Final Thoughts
Checking your KPLC bill using your phone is very easy and fast. Whether through KPLC check bill via SMS or other means, keeping track of your bills is easier nowadays than before.
If you have been asking yourself, “How do I check my KPLC bill on my phone?” or “How do I check my KPLC bill on my phone? ” this guide has you covered. Always keep track of your KPLC bill check to avoid late payments.
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Frequently Asked Questions
Is There an Online Portal Where I Can Check My KPLC Bill?
Yes, visit the Kenya Power self-service portal and enter the first part of your account number to view your bill. Meanwhile, ensure that you have your account details on hand.
Does Access to SMS or USSD Services Require an Internet Connection?
No, neither SMS nor USSD services require an internet connection. You can check your bill anytime and from wherever you may be.
Are There Any Charges for Checking My KPLC Bill via SMS?
Yes, it is Ksh 5 per SMS sent in addition to the normal SMS charges.
What if I enter The Wrong Account Number?
You will not get a response. Please make sure you enter only the first part of your account number correctly and recheck your account details before sending.
Can I Get Reminders for My KPLC Bills?
Yes, Bill Alerts can be activated by dialing *977#, selecting the activate option, and then going through to on-screen prompts. Also, you can turn on automatic reminders for easy bill payments.
Reference
- www.tuko.co.ke – How to check KPLC bill via SMS, USSD, e-mail: A comprehensive guide
- watercompanyfl.com – Step-by-step Guide: How to Check Your KPLC Bill Using Your Mobile Phone
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