How to Recharge Glo Airtime With Serial Number

Many Glo subscribers have asked how recharge Glo airtime with serial number, especially when their recharge PIN is scratched or blurred. Here is a quick answer, you cannot recharge Glo airtime with only the serial number.

The PIN is usually the 15-digit number found on the recharge card. If the card is torn or the PIN is not clear, you can use the serial number and other information to recover the PIN through Glo customer care but not for recharge.

So most Glo users know how to load Glo airtime with the PIN. But on some occasions, you might be left with just the serial number—possibly the PIN was scratched too deep. So the real question is how to load Glo card with serial number. Don’t fret, it happens to a lot of people.

If you’re facing such a challenge, or just want to know how to recharge Glo recharge card properly in spite of issues, this guide will walk you through what to do next.

What Is a Glo Airtime Serial Number?

Before we talk about how to recharge Glo airtime with serial number, it’s important to know what the serial number is.

The serial number is the unique number printed on each Glo recharge card. It is located either on top or bottom of the recharge card and differs from the PIN used for recharge.

Many people get it wrong by interchanging the PIN with the serial number, but they serve different purposes.

The PIN is what you input with *123*PIN# to recharge airtime, while the serial number is used in the identification of the recharge card in cases of issues like lost PIN, over-scratched PIN, or damaged cards.

Can You Recharge Glo Airtime With Serial Number Directly?

You can’t load Glo airtime with the serial number alone. The serial number is not a recharge PIN.

However, if your recharge card PIN is damaged or not clear, you can retrieve the PIN using the serial number by dialing Glo customer care. That is how to recharge Glo airtime with serial number indirectly.

Why Do People Search How to Load Glo Card Using Serial Number?

Individuals ask questions about how to recharge Glo card using serial number because their PIN has been scratched off. It is frustrating to buy a recharge card and not be able to use it because the PIN is illegible. That is why Glo makes it possible to retrieve your PIN using the serial number.

Also Read – How to Unshare Data on Glo Without Knowing the Number

How to Retrieve Glo Recharge Card PIN Using Serial Number

The following is how to load Glo recharge card if your PIN is torn:

1. Write down the serial number.

2. Take note of the value of the card (e.g., N100, N200).

3. Take note of the dealer code and batch number if available.

4. Call Glo customer care with 121.

5. Use the prompt to speak with an agent.

6. Provide the agent with the serial number, card value, and other details asked.

7. Wait for them to confirm and send you the PIN.

Alternatively, you can visit the nearest Glo office with the damaged recharge card to obtain the PIN.

Code to Recharge Glo Airtime

Now that you have retrieved your PIN, the following is the code to recharge Glo airtime:

Dial *123*PIN# and send.

For example, if your PIN is 123456789012345, you will dial *123*123456789012345#.

That’s how to load Glo recharge card with ease.

How to Recharge Glo Airtime Using Glo Cafe App

You can recharge airtime if you’re using the Glo Cafe app by:

1. Logging into the app.

2. Tapping “Recharge.”

3. Typing in your recharge PIN.

4. Confirming the transaction.

This is convenient if you buy electronic PINs online.

How to Load Glo Recharge Card Without Scratching Off PIN

To prevent having to know how to recharge Glo airtime with serial number as a result of scratched cards, scratch carefully. Scratch using a coin edge or a thick paper edge rather than sharp objects. This way, your PIN is still readable.

What If Glo Customer Care Fails To Retrieve My PIN?

If you call customer care and they are unable to retrieve your PIN, it may be because:

The serial number is incorrect or incomplete.
The card has been used before.
The card is fake.

Always buy Glo recharge cards from official dealers to avoid counterfeit cards.

How to Recharge Glo Airtime Directly Without Card

You can also recharge your Glo line without using physical cards. Here are options:

1. Using Bank USSD

Banks do have USSD codes for loading airtime. For example, *737# for GTBank, *901# for Access Bank, etc.

2. Using Bank Apps

3. Via Glo Cafe App

Buy airtime from the Glo Cafe app using your debit card directly.

4. Via Online Vendors

Opay, PalmPay, and Quickteller also offer the buying of Glo airtime.

Why Do You Need to Know How to Recharge Glo Airtime With Serial Number?

Knowing how to recharge Glo airtime with serial number saves you cash and lessens stress. You will never throw away a damaged card thinking that it’s useless. Always get the serial number whenever your recharge PIN is damaged.

How Long Does It Take To Retrieve Glo PIN With Serial Number?

Usually, after you dial customer care with the correct serial number and details, you will get your PIN within 10-30 minutes. It is faster when you visit a Glo office.

Also Read – Latest Update on How to check your Vodafone, MTN, Glo, Airtel, or Tigo number in Ghana 2025

How to Check Glo Airtime Balance After Loading

To check your balance after loading Glo recharge card, simply:

Dial *124#.
Your airtime balance will displayed instantly.

Frequently Asked Questions

Can I recharge Glo airtime with serial number only?

No. The serial number is only used to retrieve your recharge PIN through customer care.

How long does it take to retrieve a Glo PIN using a serial number?

It takes 10-30 minutes after providing all information to customer care.

Can I recharge Glo airtime online?

Yes. You can use your bank USSD, bank application, Glo Cafe app, or online platforms like Opay and PalmPay.

What do I do if I reload an incorrect number by error?

Contact Glo customer care. However, airtime reversal is not always guaranteed.

Final Thoughts

It is important that all Glo users understand how to recharge Glo airtime with serial number. Always remember that the serial number cannot load your card directly but can be used to retrieve your PIN should your recharge card get damaged.

For direct loading, use the code to top up Glo airtime: 123PIN#.

If you prefer stress-free convenience, buy airtime online or use your bank apps to avoid scratching recharge cards completely.