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JAMB issues 2024 and How to Solve them: NIN, password, profile code, OTP 

By Oluchukwu Ikemefuna

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Let’s examine your JAMB issues, profile code, and significance before you obtain it.

Each JAMB candidate is given a ten-digit number that is specific to them, called their JAMB profile code. Throughout the JAMB registration and admissions process, it serves as a unique identifier, and you therefore need to identify JAMB issues.

To access additional JAMB services, check your results, or register for JAMB, think of it as your digital fingerprint that connects you to all JAMB-related activities.

For Nigerian students, the admissions process is made easier with the use of a JAMB profile code. It’s the doorway to registering for JAMB and, consequently, your dreams of pursuing higher education.

Knowing what a JAMB profile code is, how to get one, and the prerequisites and procedures for doing so are essential for a seamless, successful registration process and the prevention of JAMB issues.

In this article, we will take you on a step-by-step walk through the process of getting your JAMB profile code. In addition, we will go over typical JAMB issues that could come up and how to fix them.

Finally, we will talk about the importance of protecting your JAMB profile code and how it’s used when registering.

You will comprehend the meaning of a JAMB profile code and how to obtain one at the end of this content as well.

Significance of The JAMB Profile Code

The JAMB profile code is important since it makes the admissions process easier to navigate. It guarantees that all of your information and actions are associated with you personally, which facilitates JAMB’s administration of your application and outcomes.

Your contact with JAMB services becomes much more difficult, if not impossible, without a JAMB profile code.

Requirements for Retrieving Your JAMB Profile Code

In order to obtain your JAMB profile code, you must collect the required paperwork and data. Being well-prepared is crucial to preventing unneeded delays or difficulties. The following is a list of the prerequisites:

1. Personal Information:

Make sure your name, birthdate, and gender are correct on your personal records.

2. National Identification Number (NIN):

Since your NIN is an essential part of your JAMB registration, you must be prepared. Consider getting one if you haven’t already before continuing with the JAMB profile code retrieval.

3. Email Address:

For vital JAMB notifications and updates, you must have a working email address. In the event that you lack one, open an email account.

4. Phone Number:

Most importantly, you need a working cell phone number. To send your profile code, JAMB will use this number. A functioning phone that can receive SMS messages is a must.

5. Internet Connection:

Retrieving your JAMB profile code using the JAMB platform requires internet access.

6. JAMB Registration E-PIN:

Keep your JAMB registration E-PIN handy for use throughout the profile code retrieval process if you have already purchased one.

Your retrieval process will be more effective if you have these prerequisites at your disposal.

How To Retrieve Your JAMB Profile Code

Let’s go right to the point: finding your JAMB profile code is essential. We’ll present you with a thorough, step-by-step tutorial on how to use the JAMB portal or SMS to get your profile code.

Using SMS to Retrieve Your JAMB Profile Code

Step 1: Ensure Phone Availability:

Verify that your phone is turned on and has sufficient credit in order to send and receive SMS messages.

Step 2: Create a New SMS:

Create a new SMS by opening the messaging app on your phone.

Step 3: Compose the Message:

Type “NIN” in the message body, followed by a space, and then your 11-digit NIN (National Identity Number). Take “NIN 12345678901,” for instance.

Step 4: Send the SMS:

55019 is the message’s address.

Step 5: Receive Your JAMB Profile Code:

Get Your JAMB Profile Code: An SMS with your JAMB profile code will be sent to your mobile device after the message has been sent. Since this code is exclusive to you, it should be kept private.

Using the JAMB Portal to Retrieve Your JAMB Profile Code

Step 1: Internet Connection:

Ensure you have access to the internet through a computer or smartphone.

Step 2: Visit the JAMB Portal:

Open your web browser and go to the official JAMB Efacility portal (https://efacility.jamb.gov.ng/login).

Step 3: Create a Profile:

Enter your email address and password to establish a JAMB profile if you haven’t already. Observe the portal’s registration instructions.

Step 4: Login:

Enter your email address and password to access the portal after creating your profile.

Step 5: Verify Your Email:

You could receive a link in your inbox that you need to click in order for JAMB to authenticate your email address. To finish the verification, adhere to the directions provided in the email.

Step 6: Retrieve JAMB Profile Code:

Your JAMB profile code can be retrieved from the portal when you’ve successfully checked in and validated your email. As seen below, it is conveniently located in the upper left corner of your dashboard.

Step 7: Keep Your Profile Code Secure:

After obtaining your profile code, make sure to keep it safe. This code is necessary for both your first JAMB registration and subsequent JAMB communications.

Jamb Issues: How To Fix NIN Challenges

The authority in charge of NIN, NIMC, sent an update on its social media sites instructing all UTME candidates who are having trouble connecting their NIN to their phone number to email their NIN to nimc-jamb2024@nimc.gov.ng.

According to NIMC, only UTME/DE candidates who are currently registering for the 2024 tests would receive this information.

The Joint Admissions and Matriculation Board (JAMB) and NIMC pledged to collaborate to find solutions to the candidates’ issues.


Since JAMB  commenced the sales of 2024 UTME forms on Monday, January 15, 2024, applicants are frustrated over their inability to generate their electronic pins for registration. 

NIN has to be successfully linked to a phone number before the owner can receive JAMB pins for registration.

Candidates are required to use their NIN to generate the required profile code for registration, but hundreds of them were unable to get the profile code, hindering their registration process.

Who this update is meant for:

  • Applicants who are facing challenges in linking their mobile telephone lines with their National Identification Number (NIN).
  • Applicants get errors such as “incorrect’ information contained in their NIN details.

Finding solution to incorrect data on NIN record

Correcting data on NIMC is not a difficult undertaking, notwithstanding JAMB’s advice to candidates who find inaccurate information in their NIN records to temporarily halt the registration process until the information is updated and repaired by NIMC.

It may take several weeks or longer for the update to appear on the owner’s record, in addition to requiring payment of at least N15,000 to make a single modification on your NIN record.

Read also: How to Change JAMB details like name, DOB, email, and more 2024

Common Jamb Issues and Troubleshooting

Even though getting your JAMB profile code is usually a simple process, there are a few major problems that could occur. It’s critical to understand these problems and how to solve them.

Jamb Issues 1: False NIN

Make sure that, when sending the SMS, you typed your NIN accurately. It is possible for the code to not be generated by even a single digit error.

Jamb Issues 2: A delayed text message

Please be patient if you don’t get your profile code by SMS right away. The message could take a few minutes to arrive. Make sure you have enough credit and check the signal strength of your phone.

Jamb Issues 3: Invalid Email

Make sure the email address you supplied on the JAMB portal is authentic if you are having trouble with email verification. Additionally, look for verification emails in your spam folder.

Jamb Issues 4: Lost Password

Use the “Forgot Password” or “Reset Password” links on the portal’s login page if you can’t remember your JAMB portal password. You will get an email with instructions on how to change your password.

How To Secure Your JAMB Profile Code

It’s essential to protect your JAMB profile code in order to protect your registration and private data. The following tactics can help you make sure your profile code is secure:

1. Confidentiality: 

Keep your profile code private, just like you would a secret PIN. Only those who truly need to know, like JAMB staff members with permission or the college you’re applying to, should receive it.

2. Password Protection: 

Make sure your JAMB portal password is safe if you’re retrieving your code through the JAMB portal. Steer clear of passwords that are simple to figure out and think about changing them frequently.

3. Safe Storage: 

Keep your profile code in a safe place, like a locked drawer or a computer file that requires a password. Avert jotting it down in locations that are simple to go to.

4. Beware of Scams: 

Exercise caution when dealing with people or websites that ask for your profile code. No official JAMB correspondence will need your code. Don’t share your code with strangers or on social media.

5. Change Default PINs: 

Immediately change any default PIN you receive for JAMB-related services to a secure, one-of-a-kind PIN.

How To Use Your JAMB Profile Code

It’s critical to comprehend how to utilize your JAMB profile code during the registration procedure and other interactions with JAMB now that you have safely recovered and secured it.

1. JAMB Registration: 

To begin your JAMB registration, you need to have your profile code. It is among the crucial elements you need for the registration procedure. You cannot continue with your JAMB application without it.

2. Verifying JAMB Results: 

After they are made public, you can also view your JAMB results using your profile code. To view your results after taking the JAMB exam, you’ll need your profile code.

3. Using JAMB Services: 

Your profile code is one of the essentials for access and verification for a number of JAMB services and updates. Keep it close at hand for all JAMB-related tasks.

4. Institution Admission: 

Your JAMB profile code is one of the frequent needs for the admissions process when submitting an application to a Nigerian university or other postsecondary institution. Make sure your code is easily accessible when submitting applications to organisations.

Frequently Asked Questions 

How do I contact JAMB for complaints?

In such a situation, visit SERVICOM Desk at any JAMB office closer to you to lodge complaints or visit jamb.gov.ng/support with necessary proof or contact JAMB National Headquarters on 08166335513; 08123658955. Note that such complaints would be confidentially treated.

Can JAMB refund my money?

Payment for any service on the JAMB portal is not refundable as the money is paid to the Central Bank.

How much is the 2024 JAMB fee?

Seven Thousand, Seven Hundred Naira

In an official statement shared by JAMB, the update on registration fees are as follows: Seven Thousand, Seven Hundred Naira Only,(N7,700 )for UTME registration inclusive of a mock examination, and Six Thousand Two Hundred Naira Only (N6,200) for UTME registration without the mock examination.

How many days does it take JAMB to give admission?

The length of time taken by JAMB to give admission depends on several factors, including the factors listed above. However, on average, it takes between 2 to 4 months for JAMB to give admission to successful candidates.

What happens when JAMB gives you admission?

When a candidate receives an admission offer from JAMB, it means that the candidate has met the admission requirements set by JAMB. However, this does not automatically mean that the candidate will get an admission by the institution they applied to.


The first step in pursuing higher education in Nigeria is obtaining your JAMB profile code and being able to solve JAMB issues.

It is critical to keep your profile code secret because you will need it for your registration, result checking, admission and will prevent potential JAMB issues.

This content has explained the key components of the JAMB profile code and walks you through the process of getting it via the JAMB web or SMS.

Maintaining the confidentiality of your JAMB profile code and preventing unwanted access are crucial. Keep the code close at hand for all JAMB issues since it will be useful along your trip. Additionally, the common JAMB issues are in this article along with possible solutions.

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Oluwatobi Olowe
Oluwatobi Olowe

Tobi Olowe has over 3 years of experience as a content writer specializing in Tech discoveries, site optimization, building content that rank well and boosting overall site performance.

Articles: 71

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