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How to Track the Status of your Kenyan National ID Card via SMS

September 27, 2024

Are you tired of endless queues, lengthy phone calls, and uncertain waits for your Kenyan National ID card?

The days of frustration are behind us. With the advent of technology, the Kenyan government has introduced a game-changing solution which is tracking your ID card status via SMS.

In this digital era, staying informed and connected is just a text message away. The National Registration Bureau (NRB) has made it possible for citizens to monitor the progress of their ID card applications with unparalleled ease—no more tedious visits to registration centers or anxious wait for updates.

This innovative SMS tracking system empowers Kenyans to save time and effort, reduce uncertainty and anxiety, and stay informed and up-to-date.

In this comprehensive article guide, we’ll walk you through the simple, step-by-step process of tracking your Kenyan National ID card status via SMS. 

Can I track my Kenyan National ID card status via SMS?

Oh yes, you can also track your progress on your Kenyan national ID through SMS.

The National Registration Bureau(NRB) made it very easy for people to check on the status of their ID card application without actually having to go to the building.

To do this, simply send a text message with your ID number to the designated SMS shortcode provided by the NRB.

This Subscription service delivers timely information to your cellular phone. Just remember that there might be a small fee associated with sending the SMS, so it’s good to check with your mobile provider about any charges.

If you don’t know the exact shortcode, or if this doesn’t help you enough, you can always go to the NRB’s own website or call customer service.

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What information do I need to include in my SMS?

To check the status of your Kenyan National ID card via SMS, you’ll need to include a few key pieces of information.

The first thing you need to do is make sure you have your id number in front of you because that is how they are going to keep tabs on your application.

You’ll also want to send your request from a registered mobile number that is associated with your ID application. Of course, the format for sending the SMS will most likely be determined by some government agency or service provider.

Such as when you have to type a certain word and then your ID number. It’s always a good idea to double-check any official guidelines or instructions provided by the National Registration Bureau to ensure you’re using the correct format.

You will then get a reply back on how your ID card application is doing.

How do I Replace my Lost Kenyan Identity Card?

If your Kenyan National Identity card is lost, stolen, or damaged, do not worry, getting a replacement is easy.

It is a straightforward process that should take no more than 2 weeks. Here are a few steps on how to get a new Kenya National Identity card:

Step 1: Fill out an application form:

  • Provide evidence of identity such as a Birth certificate or passport.
  •  Submit two recent passport photographs with a white background, and pay the applicable fee.
  • Provide A Police report If your ID was stolen.
  • Also, provide An affidavit explaining the circumstances of the loss

Step 2: Visit the Kenya National Registration Bureau (NRB) or High Commission: 

  • Go to the NRB office in your area or the Kenya High Commission, depending on your location. You may need to book an appointment.
  • Your old card will be automatically invalidated once you receive the new one.

How to Track your Kenyan National ID status

Are you waiting for your National ID card in Kenya and wondering how to track its status? The Kenyan government provides two convenient ways to check your ID status: via SMS and online.

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How to Track your Kenyan National ID status via SMS

To check if your Kenyan ID has been processed via SMS, follow these simple steps:

Step 1: Prepare Your Phone

To track your Kenyan ID status via SMS, ensure:

  • Your phone is fully charged or has sufficient battery life
  • You have a working text message plan (prepaid or postpaid)
  • Your SIM card has at least Ksh.5.00 airtime balance (standard SMS rate applies)
  • Check your phone’s signal strength and network coverage for uninterrupted communication
  • Your phone’s SMS settings are configured correctly

Step 2: Get Your Serial Number Ready to track your ID:

  • Locate your ID waiting card
  • Identify the nine-digit serial number printed on the card
  • Verify the serial number for accuracy
  • Keep the serial number handy for the next step

Step 3: Send the SMS.To send the SMS:

  • Create a new conversation on your phone
  • Type the nine-digit serial number exactly as printed on the ID card
  • Send the message to 20031 (official ID tracking code)
  • Confirm that the message is sent successfully

Step 4: Receive ID Status Update After sending the SMS:

  • Wait for an automated response from the ID tracking service
  • Receive a notification message with information regarding your ID status (e.g., processing, ready for collection, etc.)

If you don’t receive an instant response, don’t worry! It may take up to three days, so be patient and try again if needed.

Alternatively, you can also check your Kenyan ID status online through the Huduma Namba website. 

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How to Track your Kenyan National ID status Online

To check your ID status online, follow these easy steps:

Step 1: Visit the Official Website

  • Ensure there’s stable internet connectivity.
  • Use a more effective web browser (e.g.Google Chrome, Mozilla Firefox)
  • Visit the official website at https://www.identity.go.ke/search.html
  • Verify the website’s security

NOTE: Be cautious of fake websites with similar URLs.

Step 2: Navigate to the National ID Section

 At the Top navigation menu or homepage banner

  • Look for clear labels like “National ID,” “ID Status,” or “Track Your ID”. You can use the website’s search function if needed.
  • Ensure you’re on the correct page (the National ID section)

Step 3: Click the ‘Status’ Button

  • Verify the button’s label (e.g., “Status,” “Check Status,” or “Track ID”)
  • Make sure you’re on the correct page (National ID).
  • Click on the button that will redirect you to the ID status inquiry page

Step 4: Enter Your 9-Digit Serial Number

  • You can now enter your 9-digit serial number printed on your ID waiting card.
  • Double-check and verify the serial number for accuracy.
  • Ensure that the waiting card is genuine and issued by the NRB.

Step 5: Click ‘Enter’ to View Your ID Status

  • Submit the serial number for processing
  • Wait for the system to process your request.
  • Be patient because the system may take a few seconds to respond.
  • The ID Status Update might give possible Responses such as; “Processing”, “Ready for collection”, “Dispatched”, or “Error” (with instructions) please Take note of the status message and Follow instructions for the next steps if applicable.

Remember always to verify your ID status through official government channels to ensure accuracy and security.

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Tracking Your Kenyan National ID Card Status – Frequently Asked Questions

What if I encounter issues with tracking my ID card?

If you face any difficulties tracking your IF card, you can contact NADRA’s Call Centre in Islamabad.

Are there any alternative methods to track my application?

Yes, you can also track your application status through NADRA’s Mobile Registration Teams (MRTs) or by contacting your respective NADRA office via email, phone, or fax.

Why might my card delivery be delayed?

Delivery delays may occur due to incomplete or invalid information, missing documents, or verification issues.

How do I track my ID card application?

You can track your application using the 10-digit Application Tracking ID printed on your receipt from the NADRA office.

Why is tracking my ID card important?

Tracking allows you to:
– Monitor application status
– Track ID card production progress
– Receive updates on dispatch and delivery

Conclusion

Tracking the status of your Kenyan National ID card via SMS is a convenient and efficient way to stay updated on your application progress.

With just a simple text message, you can: Save time and effort, Reduce uncertainty and anxiety, and plan accordingly for collection

Carefully following the straightforward steps outlined in this guide, you can easily track your ID card status and receive timely updates.

Have any questions or want to know more? Drop a comment below! Also, make sure to keep up with us on social media for more helpful tips and news. You can find us here:

  • Facebook: Silicon Africa
  • Instagram: Siliconafricatech
  • Twitter: @siliconafritech.

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Godswill Alimba
Godswill Alimba
Articles: 24

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