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How to Cancel Caller Tune on MTN
Wondering how to cancel caller tune on MTN? Simple. Dial a ussd code, listen to instructions or key sms, and your MTN caller tune is cancelled.
If you’re in Nigeria, this is the fastest way to do this without having to call customer care or lose airtime. Be it you’re tired of the tune or didn’t even subscribe to it by yourself, this is for everyone.
In this article, you will learn how to cancel MTN Nigeria caller tune using some easy procedures. We will walk you through the process of canceling MTN caller tune subscription using USSD, SMS, and even the MTN mobile app.
We will walk you through each of these processes so that you avoid paying for a service that you do not require anymore.
What Are Caller Tunes and How Do They Work?
Caller tunes, sometimes referred to as ringback tones, are custom audio clips that play for people who call your number. Instead of the regular ringing sound, your callers hear music, a voice message, or any other sound you’ve set up.
In order to get a caller tune, you usually need to subscribe to the service from your network operator. Having subscribed, you can then surf through the options available and choose one that suits your style or mood.
After activation, whenever anyone calls your number, they will be hearing your chosen audio until you answer the call. Either a periodic charge or a one-time payment from most of the networks is mostly demanded for the service.
Read Also – How to Stop Auto Renewal on MTN
Reasons To Unsubscribe Caller Tune on MTN
Although caller tunes may be entertaining and fun, there are certain reasons why you may wish to cancel them:
- Personal preference: Perhaps you’re just fed up listening to the same tune every time someone calls. You want something new, and that is completely understandable!
- Privacy concerns: Caller tunes sometimes reveal your music choice, which you would rather not share. Unsubscribing the caller tune makes your incoming calls private and confidential.
- Cost considerations: Caller tunes normally come with a subscription fee. If you are attempting to cut down your expenditure, unsubscribing the caller tune can save you some money.
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How to Cancel Caller Tune on MTN
You can cancel MTN caller tune through USSD codes, SMS, MyMTN app, MTN website, or contacting MTN customer care. Below is an overview of the various steps you can follow to cancel the MTN caller tune.
How to Cancel Caller Tune on MTN Via SMS
You can turn off your MTN caller tune by sending an SMS “stop” to 410. Here is how you can turn off your subscription through SMS.
1. Open the messaging app from your phone.
2. Type a new message and add “STOP” in the message box.
3. Send the message to 410.
As soon as you send the SMS, you receive a confirmation message from MTN that the subscription to the caller tune has been turned off.
Alternatively, you remove one tune by typing “Del+Tunecode” and sending it to 410. For instance, you can type del0123456 and send to 410.
How to Cancel Caller Tune on MTN Using USSD
Yet another easy method of disabling your caller tune is through the MTN deactivation USSD code: *305*2#. Read the steps below to find out how you can do it.
1.Open your phone’s dialer.
2. Dial *305*2# and click the call button.
3. Choose 1 (Top Services)
4. Choose 4 (Caller Tune)
5. Choose the option indicated “CANCEL.
6. Confirm your selection in order to complete the process.
You will receive a confirmation message from MTN upon successful cancellation of the caller tune. The process is quick and does not require an internet connection.
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How to Cancel Caller Tune on MTN Using MyMTN App
MTN mobile app is an easy way of managing your subscriptions. It has additional features to manage other MTN subscriptions, so it is a convenient one to use by regular users.
Take a glance at the following steps on how to cancel caller tune using the MyMTN app:
1. Download and install the MyMTN app from your phone’s app store.
2. Log in with your MTN account.
3. Go to the “Caller Tunes” selection in the app.
4. Select the “Deactivate” and confirm your selection.
How to Cancel Caller Tune on MTN Using the MTN Website
This is ideal for subscribers operating a desktop interface to manage their subscriptions. Below are the steps:
1. Visit the MTN Nigeria website and provide your account login details.
2. Proceed to the “Manage Caller Tunes” option.
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3. Select the “Deactivate” option. Confirm cancellation of caller tune subscription.
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How to Cancel Caller Tune on MTN by Calling MTN Customer Support
If the above fails or you have difficulties, you can call MTN customer support for help.
Simply dial the MTN customer care number, 180, on your mobile phone and listen to the voice prompts to talk to a customer service agent.
Request your MTN caller tune to be canceled. The agent will guide you through the process and have the cancellation confirmed.
You can also contact the MTN customer care team through the following mediums:
- Email: customercareng@mtn.com
- Facebook: @MTNLoaded
- X (Twitter): @MTNNG
- LinkedIn: MTN Nigeria
How to Confirm Caller Tune Cancellation
After you have gone through any of the procedures above, you are supposed to check whether the service has actually been cancelled. You can do this in two ways:
- SMS Confirmation: MTN will usually send a confirmatory SMS that the service has been cancelled.
- Call Test: Ask someone to call you. If they manage to hear the usual ringing tone, your Caller Tune has been deactivated.
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Common Mistakes People Make When Trying to Cancel MTN Caller Tunes
Here are some mistakes that will make cancelation of the service more challenging:
- Serving an inaccurate SMS code
- Using an irrelevant third-party app from MTN
- Assuming uninstalling the app unsubscribes you
- Not checking if auto-renew is turned off
Make sure you do the right thing not to be charged in the future.
What Happens After You Cancel Caller Tune on MTN?
After you cancel caller tunes on MTN:
- Callers will hear the default ringing tone again
- No more extra charges for caller tune subscription
- You can always re-subscribe when you change your mind
Canceling is temporary. If you wish to restore it, simply dial *410# and select a new song.
Also Read – How to Subscribe to Apple Music with MTN Line in 2025
Troubleshooting Common Issues
Even canceling your caller tune is usually a smooth process, you might encounter a few minor issues along the way. Here are some typical issues and solutions:
- Cannot find cancellation option: Make sure you have the latest version of the MTN app or call MTN customer care for guidelines on how to cancel the caller tune service.
- Cancellation error messages: Check that you have sufficient balance or credit in your account as this may affect the cancellation process. If the issue persists, call MTN customer care for assistance.
By finding out about caller tunes, following the step-by-step guide to stop them on MTN, and fixing any problem that comes up, you will be set to manage your phone ring back tone.
Frequently Asked Questions
Will I be charged once I cancel my MTN caller tune?
No, once you successfully cancel your MTN caller tune subscription, you will not be charged for the service anymore. Make sure that you receive a confirmation message to ensure that the cancellation is complete.
Can I reactivate my caller tune after cancelling it?
Yes, you can re-activate your MTN caller tune subscription at any time by re-subscribing via USSD, SMS, or the MyMTN app.
How long does it take for cancelling the caller tune to be effective?
Cancellation becomes instantaneous or within a few minutes after procedure completion. You’ll receive a confirmation SMS from MTN once your service is terminated.
Can I cancel my caller tune if I lack enough airtime?
Yes, cancellation of your caller tune subscription via USSD or SMS normally doesn’t require airtime. But it’s always safe to seek advice from MTN customer care in case you encounter any issue.
Conclusion
Canceling your MTN caller tune doesn’t have to be stressful. Many Nigerians struggle with how to cancel caller tune on MTN Nigeria and stop the small deductions that add up over time.
Whether you do it through USSD, SMS, the Callertunez app, or by contacting customer care, the goal is the same—no more unwanted charges.
Try one of the methods above and enjoy peace of mind knowing MTN won’t be playing background music for your callers—or charging you for it.
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References
- How To Cancel Caller Tune On MTN | Easy Step-by-Step Guide
- How to Cancel MTN Nigeria Caller Tune: A Step-by-Step Guide
- How to deactivate MTN caller tune on iPhone and Android in Nigeria
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