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Uganda Communications Commission: A list of all the Short Codes in Uganda

By Oluchukwu Ikemefuna

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In Uganda, short codes are like shortcuts connecting individuals to essential services and information. These numbers are managed by the Uganda Communications Commission.  

Source: UCC’s Official Website

They help you quickly connect to things like emergency help, phone companies, and government offices.

Knowing these short codes well can make it much easier to get the help or information you need. 

In this article, we’ll give you a list of Uganda’s short codes, making it easy for you to find what you’re looking for, whether it’s urgent help or everyday services.

About Uganda Short Codes

Short codes are phone numbers dialed without a national destination code and have fewer digits than the typical significant national significant number. They are frequently used to get access to particular services.

The Uganda National Numbering Plan specifies that short codes include three (3) or four (4) digits. Section 2 provides an overview of the shortcodes that fall within the Uganda National Numbering Plan. The UCC manages all of the numbers in the National Numbering Plan. The table below shows the different short code ranges.

Short CodeApplicationElaborationLicense Fee
110 – 119Emergency Services and Safety ServicesThe number must be common to all networks for the particular service.Exempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
120 – 129Customer Service enquiriesSelected numbers common to all networks depending on service type.Exempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
130 – 139Billing-related enquiriesSelected numbers common to all networks depending on service type.Exempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
140 – 189Other Network ServicesOther Network ServicesExempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
190 – 198Specially defined UCC applications; e.g., Directory servicesFor those services specially defined by UCC at different times.Exempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
200 – 298Application /Information Service Providers, Value Added Service ProvidersFor USSD-based services and applications.Authorization fee (US $ 10,000 p.a) excluding VAT
900 – 999Emergency Services and Safety Services (e.g. 999) and specially defined UCC applicationsThe number must be common to all networks for the particular service.Exempt from authorization fees (However, if the provider decides to charge for the service, they shall also be required to pay for the use of the number.)
6000 – 8999Application/Information Service Providers, Value Added Service ProvidersFor SMS and MMS-based services and applicationsAuthorization fee (US $ 2,000 p.a) excluding VAT

Important Cellular USSD Codes All Ugandans Should Know

AFRICELL UGANDA USSD CODES

  • Airtime balance inquiry – *131#
  • Airtime recharge – *130*voucher no#
  • Data balance inquiry and recharge – *133# then select “Check your data” or visit the Self Help Portal
  • Africell Money USSD code – *144#

MTN UGANDA USSD CODES

  • MTN Prepaid Balance Check – *156#
  • Mobile Self-Help Menu – *160#
  • MTN CallerTunez Menu – *170#
  • MTN Play Content Menu – *180#
  • Un-subscribe to content – *175#
  • 1-4-1 Loyalty – *141#
  • Mobile Data – *150# Select option 1

AIRTEL UGANDA USSD CODES

  • USSD menu for all products – *100#
  • SMS bundles – *180#
  • Data bundles – *175#
  • International bundles – *146#
  • Airtel money – *185#
  • CUG – *188#
  • Balance check Postpaid – *444#
  • Balance check Prepaid – *131#
  • Bonus & bundle check (voice, SMS, ILD) – *170#
  • Loading airtime – *130* voucher no#
  • Who called service – *111#
  • Know your mobile number – *120#
  • Know your KYC status – *197#

UGANDA TELECOM (UTL) USSD CODES

  • Airtime balance inquiry – #131# and then press the “Call/Redial” button
  • Airtime recharge – *130* recharge code# and press the “Call/Redial” button.
  • Data balance inquiry and recharge – *160#
  • M-Sente USSD code – *185#

SMART TELECOM UGANDA

  • Airtime balance inquiry – *131#
  • Airtime recharge – *100#
  • Data balance inquiry and recharge – *100#

VODAFONE UGANDA

  • Airtime balance inquiry – *131#
  • Airtime recharge – *130* recharge code#
  • Data balance inquiry and recharge – *132#
  • Smart Telecom Uganda
  • Airtime balance inquiry:*131#
  • Airtime recharge: *100#
  • Data balance inquiry and recharge: *100#

Other Mobile USSD Codes 

Self-Help Menu

This menu is mainly helpful when you can’t seem to remember other USSD codes. It is basically the USSD menu for all products. Dial *100# on any network and you will access this menu.

Unsubscribe From Promotional Messages

Do you recall those uninvited texts that appear in your inbox like advertisements? Dial *196*5# on any network to put an end to them.

Know Your Mobile Number 

While it seems strange that someone may forget their phone number, there are situations in which you might temporarily forget your own number. Enter *120# for Airtel to find your mobile number and *160*7*1#

SIM Registration Status

It is legally mandatory in Uganda to link your SIM card to your national identification card. Your number will be canceled and given to a new subscriber if you do not comply. Dial *197# on all networks to ensure that your number is registered correctly and prevent future disconnections. 

To get any problems with your registration fixed, contact customer service at your service provider.

Swift Codes for Banks

  • ABC CAPITAL BANK LIMITED – ABCFUGKA
  • ABSA BANK UGANDA LIMITED – BARCUGKX
  • AFRILAND FIRST BANK UGANDA LIMITED – CCEIUGKA
  • ALT XCHANGE LIMITED – ULTXUGK1
  • BANK OF AFRICA-UGANDA LTD – AFRIUGKA
  • BANK OF BARODA (UGANDA) LIMITED – BARBUGKA
  • BANK OF INDIA (UGANDA) LTD – BKIDUGKA
  • BANK OF UGANDA – UGBAUGKA
  • BRITISH AMERICAN TOBACCO UGANDA LTD – BATSUGK1
  • CAIRO BANK UGANDA – CAIEUGKA
  • CENTENARY RURAL DEVELOPMENT BANK LIMITED – CERBUGKA
  • CITIBANK UGANDA LIMITED – CITIUGKA
  • CITIBANK UGANDA LIMITED – TRADE SERVICES DEPT CITIUGKATRD
  • CO-OPERATIVE BANK LTD – COPBUGK1
  • CRANE BANK LTD – CRANUGK1
  • CREDIT FONCIER LIMITED – CDFOUGKA
  • CRESTED STOCKS AND SECURITIES LIMITED – CRKSUGK1
  • DFCU BANK LIMITED – DFCUUGKA
  • DIAMOND TRUST BANK UGANDA LIMITED – DTKEUGKA
  • EAST AFRICAN DEVELOPMENT BANK – AFDEUGKA
  • ECOBANK UGANDA – ECOCUGKA
  • ENGIPLAN CONSULTANTS ENGINEERING CONSULTANTS AND PLANNER – ENCOUGK1
  • EQUITY BANK UGANDA LTD – EQBLUGKA
  • EQUITY STOCK BROKERS UGANDA LIMITED – EQSBUGK1
  • EXIM BANK (UGANDA) LIMITED- EXTNUGKA
  • FINANCE TRUST BANK LTD – FTBLUGKA
  • GOLD TRUST BANK – GOLTUGK1
  • GUARANTY TRUST BANK (UGANDA) LTD – GTBIUGKA
  • HOUSING FINANCE BANK LTD – HFINUGKA
  • I AND M BANK (UGANDA) LIMITED – ORINUGKA
  • INTERNATIONAL CREDIT BANK LTD – ICFBUGK1
  • KCB BANK UGANDA – KCBLUGKA
  • MBEA BROKERAGE SERVICES (U) LIMITED -MBRSUGK1
  • MERCANTILE CREDIT BANK LTD – MCBDUGK1
  • MERCANTILE CREDIT BANK LTD – MCBDUGKB
  • NCBA BANK UGANDA LIMITED – CBAFUGKA
  • NILE BANK LTD – NLBKUGK1
  • OPPORTUNITY BANK – OPUGUGKA
  • POSTBANK UGANDA LIMITED – UGPBUGKA
  • SALAAM BANK LIMITED – TOPFUGKA
  • STANBIC BANK UGANDA LIMITED – SBICUGKX
  • STANDARD CHARTERED BANK UGANDA LIMITED – SCBLUGKA
  • STANDARD CHARTERED BANK UGANDA LIMITED – SCBLUGKASSU
  • TROPICAL AFRICA BANK LTD – LAUBUGK1
  • TROPICAL BANK LTD – TROAUGKA
  • TRUST BANK (UGANDA) LIMITED – TRBAUGK1
  • UGANDA INSTITUTE OF BANKING AND FINANCIAL SERVICESLTD – UIDBUGK1
  • UGANDA SECURITIES EXCHANGE LIMITED – UGSXUGKA
  • UGANDA SECURITIES EXCHANGE LTD KAMPALA USCDUGK1
  • UNITED BANK FOR AFRICA (UGANDA) LTD – UNAFUGKA

USSD Codes for Banks in Uganda

BankCodeServices
1Absa Bank Uganda Limited*233#View your account balancesPay your billsTransfer funds to and from mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between Absa accountsGet mini statementsBuy airtimeDo CashSend
2Bank of Africa*246#View your account balancesPay your billsTransfer funds to mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between bank accounts.Get mini statementsBuy airtimeBOA Pay
3Centenary Bank*211#View account balanceReset CenteMobile pin,Pay bills.Transfer funds from your account to a mobile wallet
4DFCU Bank*240#View your account balancesPay your billsTransfer funds to and from mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between bank accounts.Get mini statementsBuy airtimeGet a loan
5Diamond Trust Bank*202#View your account balancesPay your billsTransfer funds to mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between bank accounts.Get mini statementsBuy airtime
6Ecobank Uganda*235#View your account balancesPay your billsTransfer funds to mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between bank accounts.Get mini statementsBuy airtimeXpress Cash
7Equity Bank*247#View your account balancesPay your billsTransfer funds to and from mobile money (AIRTEL, MTN)View your recent transactionsTransfer funds between bank accounts.Get mini statementsBuy airtimeGet a loanAccount Opening
8Exim Bank*298#Balance enquiryMini statementTransfer funds to Mobile MoneyPay Bills and for servicesAirtime purchase
9Finance Trust Bank*224#Balance enquiryMini statementInternal funds transferInterbank funds transferQuick loanPay Bills and servicesAirtime purchase
10Guaranty Trust Bank*237#Funds transfer within GTbank accounts.Funds transfer to other banks.Airtime top-up.Cheque book requests.Balance Inquiry.Request to block card.Transfer funds to Mobile MoneyPIN change.
11Housing Finance Bank*225#Balance enquiryMini-statementBuy airtime (MTN, Airtel and Africel)Bill paymentFunds transfer with in the BankSend to Mobile money transfers(MTN/Airtel)Cheque book requestCheck transaction History
12I&M Bank*200#Check account balancesTransfer funds between accountsTransfer funds to Mobile MoneyMini statementsPay your BillsBuy Airtime
13KCB Bank Uganda Limited*244#Balance inquiry,Get your mini statement,Bank to wallet transfers,KCB account to account transfers,Buy airtimeGet a MOBI loan.Change your Mobile Banking password
14NCBA Bank Uganda*212#Check account balancesTransfer funds between accountsTransfer funds to Mobile MoneyMini statementsPay your BillsBuy Airtime
15Opportunity Bank Uganda*213#Check account balancesTransfer funds to Mobile MoneyMini statementsPay your BillsBuy Airtime
16PostBank Uganda*263#Check account balancesTransfer fundsMini & full statementsPay your BillsPurchase of items (locally within Uganda)Virtual Visa (purchase of items internationally)Buy Airtime
17Stanbic Bank Uganda*290#View your bank account balance and mini-statementsTop-up your Mobile MoneyBuy airtime and dataSend money instantly to any mobile numberPay your Umeme, water and TV billsPay multiple beneficiaries
18Standard Chartered*266#Balance enquiryMini-statementBuy airtimeBill paymentsForex ratesFunds transfer to nominated accountsFull statement requestCheque book requestPin change
19Tropical Bank*214#Check account balancesTransfer funds to Mobile MoneyMini statementsPay your BillsBuy Airtime
20United Bank for Africa*245#View your account balancesPay your billsTransfer funds to mobile money (AIRTEL, MTN)Transfer funds between bank accounts.Transfer funds to other bank accounts.Get mini statementsBuy airtimeAccount Opening

Conclusion

In conclusion, being familiar with Uganda’s short codes is essential for quick access to critical services. 

These codes guarantee prompt assistance and information. Using the appropriate short code simplifies matters, whether it is an inquiry or an emergency.

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Peremoboere Numa
Peremoboere Numa

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