Infobip Joins Oracle as Independent Software Vendor Partner

Infobip Oracle ISV partner: Infobip, a leading global cloud communications platform, has declared its partnership with Oracle as an Independent Software Vendor (ISV). The partnership will enable businesses using Oracle solution to access Infobip’s omnichannel platform through Oracle Cloud Marketplace (OCM).

They can quickly drive powerful interactions, help increase customer satisfaction, boost sales, and improve campaign performance.

Infobip Oracle ISV Partner

Oracle Cloud Marketplace is a site for Oracle customers seeking trusted business applications and services offering unique solutions. This includes the services that extend Oracle Fusion Cloud Applications.

Infobip’s communication channels will stimulate businesses to deliver conversational experiences across many sectors. This includes banking and financial services, retail and e-commerce, and hospitality and leisure. 

Through this collaboration, both companies’ users will gain customer insights. It will also enable them to adjust campaign strategies and nurture leads across every stage of the buying process.

The inclusion of Infobip in the Oracle ISV program signifies a major step towards improving how businesses interact with their customers.

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By leveraging Infobip’s comprehensive suite of communication channels, companies can now execute omnichannel strategies that span SMS, email, voice, and chat applications, all from within the Oracle ecosystem.

Stephen Streich, group vice president of product management, at Oracle Marketing, highlighted the advantages of the partnership. 

He said, “Oracle is committed to providing leading customer experience solutions. It will help our global business-to-business and business-to-consumer customers use data more intelligently to significantly enhance the engagements they have with their customers.” 

The Benefit of The Infobip Oracle ISV Partnership

The integration between Infobip and Oracle offers several key benefits to businesses:

1. Seamless Integration: Businesses can now incorporate Infobip’s communication services without complex setup processes. This is due to the streamlined connectivity provided by Oracle Integration Cloud.
2. Enhanced Customer Experience: By utilizing Infobip’s diverse communication channels, businesses can engage customers through their preferred mediums. Consequently leading to improved customer satisfaction and loyalty.
3. Boosted Sales and Marketing Performance: Infobip’s tools enable more effective targeting and personalization of marketing campaigns, resulting in higher conversion rates and sales performance.
4. Scalability and Flexibility: The cloud-based nature of both Oracle and Infobip’s platforms ensures that businesses can scale their communication efforts efficiently, adapting to growing demands and changing market conditions.
5. Comprehensive Analytics: Integrated analytics and reporting tools provide valuable insights into customer interactions and campaign performance, allowing businesses to fine-tune their strategies for optimal results.