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How to Track Old Mutual Loan Application

By Oluchukwu Ikemefuna

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Established in Cape Town in 1845, Old Mutual Life Assurance Company (South Africa) Ltd. is South Africa’s first mutual life assurance society. Today, Old Mutual has grown tremendously; boasting operations in fourteen (14) countries across Africa and Asia.

Old Mutual aids customers’ financial success by creating opportunities for investment, insurance, savings, loans, debt consolidation, asset management, and more. They provide these solutions to individuals, businesses, and cooperatives.

Perhaps you’ve made an Old Mutual loan application, and you’ve yet to receive feedback on the status of your application. Relax. Don’t panic. It doesn’t mean Old Mutual rejected your loan application; there may just be some technical and procedural delays. Whatever it may be, you can find out because today we shall explore how to track Old Mutual loan application. 

Three Ways to Track Old Mutual Loan Application

Old Mutual makes it possible for customers to find out their application status. It’s easy, and can be achieved in three ways:

  1. You can track your old mutual loan application status online by taking these simple steps: 
  • Log into the Old Mutual loan portal
  • Provide your application reference number
  • You should see your application status online
  1. If you don’t see the status of your old mutual loan application online, contact the bank’s customer support on 0860607000. Their agents are highly responsive – Old Mutual is known for its commitment to customer satisfaction.
  2. You can also visit a branch office to track your Old Mutual loan application. Use the Branch Locator on the Old Mutual website to find the branch to you. 

What You Need to Track Old Mutual Loan Application

The requirements to track Old Mutual loan applications are few. Just your reference number and login details. You can hit the password reset button if you’ve forgotten your password. 

Why Old Mutual?

Perhaps you are a first-time customer, about to make an Old Mutual loan application. But you are still wondering if it’s the best decision. Here are some advantages of the Old Mutual loan to guide your decision:

  • You can loan as much as R250,000, with up to 72 months repayment term.
  • Old Mutual adheres to regulations stipulated in the National Credit Act of 2005. They also prioritise your security and data privacy.
  • Transparency is key at Old Mutual. They give customers all the terms of engagement during the Old Mutual loan application process before funds are disbursed. 
  • The interest rate on a loan is fixed for the entire loan repayment duration; it does not fluctuate.
  • Old Mutual offers personalized interest rates and loan offerings; your credit history and debt-to-income ratio will determine the interest on your loan as well as the loan offering. It doesn’t matter the amount you request on your Old Mutual loan application; they protect you by granting only what you can conveniently afford to repay, based on their assessment of your credit profile. There is also a maximum interest rate to which Old Mutual adheres, to avoid violating the National Credit Act. 
  • Old Mutual ensures that all customers who take a loan for a term of 12 months and above, have Credit Life Insurance. This way, your Personal loans can be insured against disability, death or retrenchment.

Also read: Smart ID Online Application South Africa 2024

How to Start and Complete Your Old Mutual Loan Application Online 

Old Mutual grants up to R250,000 in loans. Personal loans are granted to individuals only, but businesses and corporations may apply for other kinds of loans. The Old Mutual loan application process is as follows:

  • Log on to the Old Mutual website
  • Select your loan type: personal loan, home loan, or auto loan
  • Input the amount you wish to loan and your proposed repayment term
  • Peruse the estimated monthly repayments; ensure it’s convenient for you
  • Fill out your details, employment details and other required information on the Application form
  • Upload relevant documents on the portal: proof of identity, income, and residence
  • If there are no hiccups in your application and credit history, your Old Mutual loan application will be approved
  • Old Mutual will send you a loan agreement. If you’re satisfied with the terms, sign the agreement and submit 
  • Your funds will be disbursed.

You can also apply for an Old Mutual loan in a bank branch, or by contacting their customer support centre on 0860000866.

Also read: How Does Google Earth Track Mobile Numbers?

Frequently Asked Questions 

How Long Does it Take Old Mutual to Process My Loan?

Your loan is processed and approved or disapproved within 24 hours of a workday. However, if your application is made on a weekend or public holiday, there might be a delay. If you are experiencing a delay in receiving a feedback SMS, contact Old Mutual customer support on 0860607000.

What do I need to Apply for an Old Mutual Personal Loan?

You must be a citizen of South Africa aged 18 years old or above but below 60 years old. You must tender a valid South African ID or proof of permanent residency, a bank statement showing transactions within the last three (3) months, and your most recent payslip.

Who Can Apply for an Old Mutual Loan?

Old Mutual loans cater to entrepreneurs, salaried employees and freelancers—just about anyone with a verifiable source of monthly income. Such individuals must, however, be 18 years of age or older and must be below 60 years of age before the end of the loan repayment term. Small and medium-sized businesses, as well as large corporations, can also apply for an Old Mutual loan. 

Does an Old Mutual Application Require Collateral?

Old Mutual short-term loans are unsecured, meaning they do not require an asset as collateral. However, you will be required to provide proof of payment, proof of South African residency, and some other basic documents. Long-term loans and higher amounts may, however, require collateral. 

Can I Pay Off My Loan Before the End of the Repayment Period?

Certainly! Old Mutual allows you to clear your debt upfront if you get the chance. This saves you money on interest and other service charges. 

How Do I Track Old Mutual Loan Application Status Online? 

You can track old mutual loan application status online by logging into the Old Mutual loan portal and entering your application reference number. It will automatically provide the status of your Old Mutual loan application.

Legendary, Trusted and Secure – Just Like Us 

Old Mutual Life Assurance Company (South Africa) Ltd is an old and trusted bank in the South African banking Industry – it is definitely a good idea to take a loan from them. You will be guaranteed ease, experience and security.

Now, we may not have existed as long as Old Mutual, but we sure are also experienced in the financial world. And much of this experience has been packed in the articles we serve you. So remember to always return, if you have a financial question on your mind. We’re eager to answer it all, supporting your journey to positive financial transformation. 

Follow us for more on X or Twitter, @SiliconAfriTech.

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Oluwajuwon Oladiti
Oluwajuwon Oladiti

Oladiti Oluwajuwon is an ardent reader and a voracious writer who is passionate about informing the public with first-hand, authentic information. His writing expertise has spanned over 5+ years, an odyssey that began in 2018. Over the years, he has crafted pieces across multiple domains, including religion, education, politics, and tech. There are two principles at the core of his writing: information must be genuine and accurate, and there is nothing erudite about speaking in terms people don't understand. While maintaining technicality, messages must be passed in a way that resonates with the readers.

Oluwajuwon is also a software engineer who specializes in backend development with Python, and he has an unwavering passion for music, pop genre especially.

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