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How to Buy Kenya Power Tokens and Pay Your Postpaid Bill Using Safaricom
Many Kenyans will need to know how to buy Kenya Power tokens using Safaricom; thanks to M-Pesa’s convenience, you can comfortably purchase these tokens.
Whether you are searching for how to buy Kenya Power tokens or pay a postpaid bill, this process is simple and convenient. Queues and late payments are now things of the past since everything can be comfortably done on your mobile phone.
In this article, we will explain in detail how to buy Kenya Power Tokens via M-Pesa and pay a postpaid bill using Safaricom.
M-Pesa makes it very easy to manage your electricity needs. You can buy Kenya Power tokens instantly via M-Pesa and stay connected hassle-free.
Now, let us show you how to use these services effectively so that you can keep the lights on and bills up-to-date.
What Are Kenya Power Tokens and Why Do You Need Them?
Kenya Power Tokens are unique 20-digit codes that customers purchase to add credit to their prepaid electricity meters. This system provides users with an avenue to pay for electricity in advance, giving them better control over energy consumption.
When a customer buys Kenya Power Tokens, he or she keys the token number into the meter, which activates the electricity units purchased.
Overall, Kenya Power tokens made access to electricity much easier. Understanding how to buy Kenya Power tokens through Safaricom helps the consumer continue the service without disruption and simultaneously accounts for energy use in a flexible and easy manner.
Here is why it is admirable to pay electricity bills with KPLC tokens:
- Better budget control: You pay for what you use.
- No surprise bills at the end of the month
- Avoid disconnection due to late payment.
- Pay greater attention to your electricity use.
Now that you know the advantages, let’s learn how to buy KPLC tokens.
Read Also – How to Upgrade Prepaid Meter in Nigeria 2024
How to Buy Kenya Power Tokens Using Safaricom?
Follow these straightforward steps to buy Kenya Power tokens using Safaricom. It is effective and can even be done through M-Pesa, which makes it more convenient for users.
- Access M-Pesa: Open the M-Pesa menu on your phone. You can do this by dialing *977# or even through the M-Pesa application. Select Lipa na M-Pesa.
- Select Pay Bill: In the M-Pesa menu, choose the pay bill option. This crucial step leads to purchasing Kenya Power tokens.
- Enter Business Number: Fill in the business number assigned to purchase Kenya Power tokens, 888880.
- Enter Account Number: Fill in your account number with Kenya Power. The account number is important because it links your payment to your electricity supply.
- Enter Amount: Fill in the amount you must spend purchasing the tokens. Keep it within what you have budgeted for buying electricity.
- Confirm Transaction: Fill in all the details, click OK, enter your M-Pesa PIN, and confirm the transaction to lock in your payment for the completion of the purchase.
- Receive Confirmation: Upon successful transaction confirmation, you will get an SMS from Safaricom confirming the transaction with all the purchase details and a token number.
These steps will guide you through buying Kenya Power tokens via M-Pesa. This is a quick way of solving your electricity problems with much convenience.
How to Pay Postpaid Bill With Safaricom?
To pay postpaid bill with Safaricom, follow these straightforward steps. Have your M-Pesa account ready; this will ensure the transaction does not face hitches.
- Select Pay Bill: Under “Lipa na M-Pesa,” select “Pay Bill.” This option allows you to make a variety of payments, including paying your postpaid bill.
- Enter Business Number: Enter Kenya Power’s business number, which is usually 888880 for postpaid services. This is important because it ensures your payment goes to the right service provider.
- Enter Account Number: Input your account number as assigned by Kenya Power. This is critical as this ensures that your payment is credited to the correct account.
- Specify Amount: Enter the amount you want to pay for your postpaid bill. Make sure this amount agrees with your bill statement.
- Complete the Transaction: Lastly, key in your PIN for M-Pesa and select OK to complete the transaction. A confirmation message should then state that your payment went through.
By doing this, you will have paid your postpaid bill and bought Kenya Power tokens via M-Pesa easily.
Also Read – How to Recharge Prepaid Meter in Nigeria 2024
What Are the Benefits of Purchasing Kenya Power Tokens Via M-Pesa?
Purchasing Kenya Power tokens via M-Pesa offers several advantages, enhancing convenience and control over electricity use.
- Ease of Purchase: Loading Kenya Power tokens using Safaricom is easy because customers only need to select the pay bill option and insert the meter number, which facilitates this process by avoiding the need to visit physical locations.
- Instant Verification: The customer receives an SMS containing the details of purchased tokens once the transaction is accomplished.
- No Monthly Bills: A prepaid token does not accrue monthly bills; hence, one can always budget or manage electric costs more suitably.
- Flexibility in Payment: Customers using Safaricom can pay for their postpaid bill anytime they need to create leeway.
- Consumption Control: This system allows users to control their consumption by allowing them to use only what they pay for.
By following these procedures for buying Kenya Power tokens, you will have a hassle-free experience while effectively managing your electricity needs.
How Do You Check Your Kenya Power Token Balance?
To check your balance on Kenya Power, follow the following simple steps:
- Through SMS: Once you have purchased tokens for Kenya Power through Safaricom, an SMS will appear from Kenya Power showing the numbers of your token. You will then only need to key the token on your prepaid meter and your balance will appear on the screen.
- Check Via the Meter Itself: Most Kenya Power prepaid meters allow you to view your token balance on the meter itself. Press “07” or “07#” using the keypad, and the balance will appear on the display.
- M-Pesa Balance Messages: When purchasing a Kenya Power token using M-Pesa, the confirmation message indicates the units of electricity bought, giving you an idea of consumption. This will happen whether you buy a Kenya Power token or pay your postpaid bill through Safaricom.
- Kenya Power App or Website: You can log in using the Kenya Power app or their website to the Kenya Power Web Portal or their mobile application. Once you sign in, it will display your token balance history and electricity consumption.
These steps will constantly update you on your power usage and ensure that you know how much balance you have left.
Read Also – How to Quickly Check your KPLC Bills Over the Phone
Are There Any Fees Associated with Buying Tokens or Paying Bills?
When paying through M-Pesa for Kenya Power tokens or bills, standard transaction fees apply at prices determined by Safaricom for the respective transactions.
For such transactions, the revised transaction fees from July 2023 are considered an increment in excise duty on mobile money transfer services. In this regard, the sending fee for Ksh. 1 to 100 is free; for Ksh. 501 to 1,000, the fee is Ksh.13.
For the most updated information, it is advisable to check current charges on Safaricom’s official website or through their customer service since the fees vary depending on the transaction amount and type.
Can You Buy Kenya Power Tokens for Another Meter Number Using M-Pesa?
Yes, you can buy Kenya Power tokens for another meter number using M-Pesa. That gives you some flexibility to buy for someone else at any given time, whether a family member or a friend.
Its procedure is simple: where you will employ the pay bill option on M-Pesa courtesy of Safaricom.
When you purchase Kenya Power tokens via M-Pesa, you are not limited to your meter number. All you need is the correct meter number, and you can easily transact.
This eases the work for anyone who helps another person pay their power bill. If you were wondering how to buy Kenya Power tokens using Safaricom, it is almost exactly like paying your bill.
In other words, because of M-Pesa’s convenience, one can easily process transactions for either buying tokens or paying the postpaid bill.
Also Read – How to Reverse M-Pesa Transaction to a Wrong Pay bill
How Do You Know If Your Postpaid Bill Payment Was Successful?
You can confirm if your postpaid bill payment is successful with the following steps:
1. SMS Notifications
You will always receive an SMS notification whenever you make a postpaid bill payment with Safaricom.
The message will include, among other details, the amount paid, the transaction ID number, and the actual date of payment. If you buy a Kenya Power token via M-Pesa, you will get a token number to input.
2. Confirm From Your Service Provider
Kenya Power allows you to verify whether your postpaid bill was paid by checking the status of your account by either dialing the Kenya Power USSD code or through their online portal.
Alternatively, after purchasing Kenya Power tokens, one can key them into his/her meter and confirm whether the meter balance changes in reflection of the purchased tokens.
3. Check M-Pesa Transaction History
After making the postpaid bill with Safaricom, you can always confirm if the transaction went through by checking within the M-Pesa application or dialling the M-Pesa USSD code option.
Your transaction history will list all payments you have made, including Kenya Power’s purchases of tokens.
4. Call Customer Care
Suppose you are still in doubt or have never received a confirmation message. You must contact Safaricom or Kenya Power’s customer service to clarify your payment status.
Using the details you provided, such as the transaction ID, they can quickly trace the status of this particular payment.
5. Check Your Postpaid Account Balance
Log in to your account in Kenya Power to see whether the bill amount has been deducted from your outstanding balance. This is also a sure way to see whether payment went through.
You can, therefore, follow these steps to ensure that your postpaid bill or Kenya Power token payment has been made successfully.
What if the Payment Fails?
Should this fail while trying to buy Kenya Power tokens or pay a postpaid bill, don’t worry. Here is how you can go about it when trying to solve the problem:
- Payment Details: Ensure that the payment details are accurate. For example, when using M-Pesa to buy tokens for Kenya Power, ensure that the account number and amount are correct.
- Check Your Balance: You should have sufficient funds in your account. If you tried to buy Kenya Power tokens via Safaricom, check the M-Pesa balance before reinitiating the transaction.
- Wait for a Few Minutes: Sometimes, network delays cause payment failures. After a little while, you can try buying your Kenya Power tokens via M-Pesa since the system takes some time to process the previous payment.
- Retry the Transaction: If the payment is unsuccessful, retry it. Whenever you pay a bill with Safaricom as a postpaid biller, follow the exact procedure required by the service provider to avoid repeated errors.
- Customer Care Safaricom: If payment keeps failing, contact Safaricom customer care for assistance in resolving the issue of purchasing Kenya Power tokens or other bill payments.
These steps will enable you to handle both scenarios when your payment fails, either while purchasing a Kenya power token using Safaricom or paying your postpaid bill with Safaricom.
Final Thoughts
Knowing how to buy Kenya Power tokens using Safaricom or pay your postpaid bill with Safaricom greatly simplifies your electricity needs.
With just a few steps, you can purchase Kenya Power tokens via M-Pesa or pay off your postpaid bill without breaking a sweat. Through these steps, you will never get disconnected.
If you found this post on how to pay for Kenya Power tokens helpful, please leave a comment below.
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Frequently Asked Question
Can I use the KPLC mobile application to pay for tokens?
Yes, you can purchase tokens using the “My Power” app, which you download from Google Play or the App Store, register using your meter number, select “Buy Tokens,” input the amount, and pay.
What are the limits on the amounts one can pay for KPLC tokens?
One can buy KPLC tokens ranging between KSh 50 to KSh 35,000 per transaction.
Is there a time when I should not buy tokens?
You should not buy any tokens when Kenya Power announces scheduled maintenance since its services are likely to be unavailable. Always check for updates on system upgrades or maintenance schedules from Kenya Power.
How do I retrieve my last token purchases?
You can get your last three token purchases by dialling *977# on your mobile phone and selecting the option for prepaid services
Reference
- techweez.com – How to Purchase Kenya Power Tokens and Pay Your Postpaid Bill Using Safaricom
- www.tuko.co.ke – How to pay KPLC Tokens via M-Pesa paybill number on your phone
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