Bolt Offers 15% Commission Bonus to Drivers Amid Retention Struggles

Bolt’s 15% Bonus for Drivers: Bolt, a leading ride-hailing company in Nigeria, has offered drivers a 15 percent commission kickback bonus. 

This development was revealed in a message the company sent drivers as reported by Technext.

Bolt’s 15% Bonus for Drivers

The offer, which started on the 24th of July, 2024, lasted from 5 am to 11:59 pm.

The message also revealed that drivers must have completed five trips in a day to qualify.

Thus, the commission kickback bonus will only commence with the sixth trip where they will get back 15 percent of the commission paid for that trip and others after it. 

As a condition, the driver is also required to achieve a 40 percent acceptance rate and 55 percent completion rate for those five trips to be eligible for the bonus.

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“Get a 15% commission kickback bonus by just driving five trips. Just finish five trips in a day with a 40% Acceptance Rate and 55% Completion Rate to get a 15% commission kickback bonus on all your trips,” the message reads.

Bolt’s 15% Bonus for Drivers, An Incentive to Encourage Drivers

The acceptance rate is a metric that shows the percentage of orders drivers have accepted from their last 100 requests.

A good acceptance rate is above 80%, whereas an acceptance rate lower than 60% is frowned upon and a driver could be blocked for that reason.

A driver’s acceptance rate will increase when they accept an incoming request and decrease if they ignore or reject an order from within their set driving radius.

With this offer, Bolt is lowering its acceptance rate to allow more drivers to participate, and in turn, potentially drive engagement.

Bolt has also launched partnerships and programs aimed at bonding with drivers and increasing engagement.