KCB Bank Unveils an AI-Powered Mobile Banking App for Faster, Safer, and Smarter Banking

KCB Bank has just launched an exciting new AI-powered mobile banking app that makes banking faster, safer, and smarter. This new app is built to give customers a smooth and easy way to manage their money on their phones, whether they’re at home or on the go.

One of the great things about the KCB bank unveils AI-powered mobile banking app is that it allows customers to sign up and start using it right away. There’s no need to visit a branch or go through long steps to get started. This self-onboarding feature means you can open an account anytime, anywhere, which is a big convenience for busy people.

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The upgraded app uses smart technology like artificial intelligence and data analytics to understand what customers need and offer personalized banking services. There’s also a mini-app system that makes it easy to access different banking features all in one place. This design means the app can grow with customers’ needs and keeps banking simple and accessible for everyone.

Angela Mwirigi, the Director of Digital Financial Services at KCB Bank, said the bank created this new app by listening carefully to what customers wanted. She mentioned, “We wanted to bring banking closer to people in a way that’s both safe and really easy to use. Our goal is to make banking better, simpler, and open to more people.”

The launch of this KCB bank new AI-powered mobile banking app comes after strong success in early 2025. Mobile loan amounts grew by 28%, reaching KSh 116 billion, and the bank handled over 309 million transactions via mobile platforms. This shows many people trust KCB’s digital banking services.

This new app fits into KCB Group’s bigger plan, called the Strategy 2024–2026 – Transforming Today Together. The bank is using the latest technology to offer financial solutions that fit different customers’ needs. It also supports their brand promise: For People. For Better. KCB wants to break down barriers so that more people can access financial services through simple and modern tools.

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If you are ready to try the new KCB bank AI-powered mobile banking app, you can download it from the Google Play Store, Apple App Store, or HarmonyOS. Customers who are still using the old app will get clear instructions on how to switch to the new one without any hassle.

KCB bank unveils an AI-powered mobile banking app to give you a faster, safer, and smarter way to take care of your money. It offers instant sign-up, personalized features, and strong security, making banking more convenient than ever. This new app shows how KCB Bank is focused on bringing modern, easy-to-use banking tools to all its customers.

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