Ibom Air Online Check In | All You Need to Know

Traveling by air is one of the safest, convenient, and fastest means of transportation; however, in Nigeria, with a crowd of travelers seeking to purchase tickets at the same time, the process of booking and check-in may not be as seamless as you think.

But airlines like Ibom Air have embraced the use of online platforms to make booking and check-ins easy for her customers.

You just need to know the Ibom air online check-in and booking procedures to understand how to manage your booking and check in with your device.

So, as a frequent flyer or a new customer, going through this writing will explain all you need to know about Ibom Air online services, from check-in times to baggage policies and customer support.

About Ibom Air

Ibom Air is a Nigerian airline owned by the Akwa Ibom State Government. Since launching in June 2019, it operates domestic flights (and recently some regional routes) from its hub in Uyo to cities like Lagos, Abuja, Calabar, Enugu, and Accra.

They began operations in mid-2019 and has become known for friendly service. It is Nigeria’s first state-owned carrier, and it received the IATA safety audit in 2023. The airline’s main base is Victor Attah International Airport in Uyo (Akwa Ibom), but it currently serves 7 destinations (including Accra, Ghana).

Currently, Ibom Air’s fleet includes modern Bombardier CRJ900 jets and Airbus A220s. The frequent-flyer program is called Ibom Flyer. For travelers, this means modern aircraft, a growing network of routes, and the promise of punctual service.

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Ibom Air Price List

To find Ibom Air’s fares, you can use the booking portal on their website or travel sites like Wego and Flightpadi. Fares vary by route, date, and class. For example, their cheapest flight fares cost from ₦105,000 for one way trip to ₦216,000 for round trip, depending on your departure and destination. (Keep an eye on the “Start From ₦…” prices shown on city pages).

Ibom Air often has promotional fares, so it’s best to check their site or flight search engines for real-time pricing. The site’s “Destinations” section lists each route, and when you click on a route, it shows a “Start From ₦…” price (though the exact numbers will depend on when you book).

To know the current price list, visit ibomair.com and use the flight booking feature – it will show you fares for each route on your travel dates.

How much is extra baggage at Ibom Air?

Ibom Air’s baggage policy states that standard luggage allowances are free (20 kg for Economy domestic, 30 kg for Premium Economy, etc.). If you have excess baggage, you’ll pay per extra kilogram at the airport. Specifically, the policy says: “Per extra kilogram – Prevailing rates will be advised at the counters”.

In other words, there is no fixed fee listed online; instead, you will pay a certain amount per kilogram when you arrive to check your bags.

The airport staff will weigh your luggage and tell you the cost. (As a tip, if you know in advance you’ll need more baggage, you can pre-book extra allowance through the website’s Manage Booking, or simply arrive early at the counter.)

Very heavy items (over 32 kg) or unusually sized bags must be pre-arranged with the airline. For any special items (like sports or musical equipment), additional charges will apply. But for ordinary extra kilos, just be prepared to pay a per-kg fee at the airport.

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Ibom Air Online Check-In Time

According to Ibom Air’s policy, online check-in opens 24 hours before departure and closes 1 hour before the flight’s scheduled time. (For domestic Nigerian flights, you need to complete online check-in at least 1 hour prior.)

The FAQ on the Ibom Air official website also clarifies that for domestic flights, online check-in closes 2 hours before departure, and for international flights it closes 3 hours before departure. Additionally, airport check-in desks open 2 hours before departure and shut 45 minutes before (60 minutes for international).

In practical terms, make sure you check in online as soon as the 24-hour window opens – this way, you can select seats and avoid airport queues.

Remember: if you miss the online check-in cutoff (2 hours prior for domestic), you must check in at the airport before 45 minutes before departure.

Ibom Air Online Check-in

To check in online, go to IbomAir.com and click “Manage Booking” or “Check-in”. Enter your name and booking reference to retrieve your reservation. Follow the prompts to confirm your seat selection and finalize check-in. Once complete, the system will issue a boarding pass.

For domestic flights, you will still need to print a copy of the boarding pass at the airport. However, Ibom Air will email you a virtual boarding pass as well.

You can download this on your phone or print it. The email will say you “can receive a virtual Boarding Pass” which should be downloaded and/or printed.

If you have checked bags, you can drop them off at a designated counter after clearing security. Use the online check-in page on IbomAir’s site at least 2 hours before departure (domestic). Confirm your details, then download or print the boarding pass that you’ll receive in your email.

Ibom Air Check-In Boarding Pass

After online check-in, Ibom Air sends you a boarding pass via email. This electronic boarding pass should be downloaded onto your mobile device or printed.

Remember, for flights within Nigeria you must present a printed boarding pass at the airport (the website warns that domestic flights require printing even if you checked in online).

The boarding pass email will have all your flight details, gate, and seat number. If you didn’t check in online, you can still get a paper boarding pass at the airport counter. In either case, keep the boarding pass handy for security and boarding.

Ibom Air explicitly notes that online check-in customers receive a virtual pass by email which is either printed or displayed at the gate.

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Ibom Air Customer Care

If you need help, Ibom Air provides several contact options. For customer service, the number is +234 700-123-5942-66 (available 7am–5pm WAT daily). You can also email reservations@ibomair.com for booking and ticketing inquiries, or info@ibomair.com for general queries.

Ibom Air has physical offices in Abuja and Uyo if you prefer in-person assistance. Additionally, they maintain a Facebook page and social media presence for updates. In Ghana, they have separate lines (for flights to Accra).

For any issues with online check-in or flights, call the above Nigeria number or send an email.

The website’s “Contact Us” page lists all relevant phone and email contacts. Be sure to call during business hours (7 am–5 pm) for quickest response.

FAQs

Conclusion

Ibom Air’s online check-in and manage-booking tools make travel smoother. The airline company has made it easier for passengers to book their tickets from their comfort.

With the above information, you will do well to adhere to the instructions. Please check in between 24 hours and 2 hours before departure, keep an eye out for your emailed boarding pass, and note the luggage and extra baggage charges. If you require extra assistance, do not hesitate to call the helpline or email.

With these tips and information, your Ibom Air journey – whether it’s a domestic hop or an international flight – should be hassle-free.

References

• ibomair.com/Check in
• flightpadi.com/ibom air Online Check in
• wego.com.ng/ibom air Online Check in

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