Alitalia Online Check in | Process & Booking Pass

Flying is stressful enough, and anything that makes one save time at the airport is divine. That is what the Alitalia online check in did, and with ITA Airways now serving as the national airline, the convenience still holds. You don’t have to wait in line for hours just to book your seat.

You can check in for your ITA Airways flight, choose your seat, and even get your ITA Airways boarding pass on your phone or email with just a few clicks. Today, travelers in Kenya and everywhere else desire things to be quick and convenient.

Whether you are going from Nairobi on business to Europe or going out for studies, the convenience of online check-in Alitalia (now ITA Airways) saves you the agony of last-minute panicking. The best thing is that the ITA Airways window of online check-in begins early enough to give you room, so you are not rushed.

Here, we take you through everything you should know about online check-in. You will have the exact ITA Airways online check-in time, how you can get your ITA Airways boarding pass downloaded, and the simple steps for online check-in Alitalia without confusion now with a brand change. Let’s begin!

Understanding the Change From Alitalia to ITA Airways

For decades, Alitalia was a name at home in Europe and globally. But in 2021, ITA Airways finally took its place. For travelers in Kenya, the significance of this is easy to understand: the next time you hear the name Alitalia, just know that ITA Airways is the one operating your flight.

Thus, when you do an online check-in for Alitalia, the website will redirect you to the ITA Airways check-in services automatically. ITA Airways has made it easy such that it will be comfortable for travelers from Jomo Kenyatta International Airport (JKIA) in Nairobi or even transit through Europe.

For example, if you are flying from Nairobi to Rome to Paris. You don’t necessarily have to wait at JKIA to finish all your check-in over the counter. You can do everything online through ITA Airways and proceed to security when you arrive at the airport.

Read Also – KLM Check in Online | KLM Review

Alitalia Online Check in Process & Reserve Pass Baggage Allowance

Now let’s go into the main thing: how the process works. The good thing is that the steps are straightforward, even for first-time travelers. Whether you’re in Nairobi heading to Rome or connecting flights across Europe, the online check-in process is almost the same.

Step 1: Visit the ITA Airways Website or App

Since ITA Airways has taken over Alitalia, you’ll now be using the ITA Airways website or mobile app. On the homepage, there’s a clear “Check-in” section. You’ll only need your booking reference number and surname.

Step 2: Enter Your Booking Details

Enter your details exactly as they appear on your ticket.

For people who might have booked through a Mombasa or Nairobi local travel agency, ensure that the details are what’s on your ticket to avoid delays.

Step 3: Choose Your Seat

This is the highlight. Some want window seats to enjoy the view, some want aisle seats because they can get up and stretch. Online check-in allows you to select where you would like to sit even before you leave your house.

Step 4: Confirm and Print Your Boarding Pass

After you’ve completed the check-in, your ITA Airways boarding pass will be sent to your email or the app. You can print it or save it on your phone. Both are valid at Jomo Kenyatta International Airport.

Step 5: Baggage Allowance

One of the most popular queries that any Kenyan tourist always wishes to ask is: “How many bags am I allowed to bring?” With ITA Airways, you have various baggage allowances, based on class of ticket. Economy usually has one checked-through bag plus carry-on, but business class has more. Always check the information on your confirmation so you’re not caught out at the airport.

Also Read – Jambojet Review | Everything You Need to Know About Jambojet Online Check In

Why ITA Airways Online Check-in is a Game Changer

Think about it: JKIA is never free of traffic. You get to meet queues, especially during peak hours when flights to Europe, Asia, and the Middle East are departing virtually back-to-back. Instead of queuing at the end of a very long line, you are able to check in from the comfort of your living room, Westlands office, or even while you are stuck in Mombasa Road traffic.

The benefits are:

Saving time: No waiting in long queues.
Choosing your seat: You can choose a window seat if you like the view or an aisle seat if you prefer to stretch out.
Sense of relief: Once you have your ITA Airways boarding pass, you only have to check in your luggage and proceed directly to boarding at the airport.

ITA Airways Online Check-in Time

Timing is everything when it comes to traveling. Missing online check-in on some occasions means missing a flight. That’s why it’s worth knowing when online check-in starts and ends.

For ITA Airways, you can usually check-in online 48 hours prior to departure and up to 90 minutes before the flight. For domestic flights within Europe, it closes earlier. So, if you are taking a flight from Nairobi to Rome, you can log in two days earlier and do everything at your leisure.

This is especially convenient for Kenyan tourists who may take longer to arrange travel documents, COVID health screenings, or visas. Early check-in spares you the last-minute hustling at JKIA.

How to Get Your ITA Airways Boarding Pass

Upon checking in, you are issued your ITA Airways boarding pass. This is your boarding permit. You can get it in three main ways:

Mobile boarding pass: Saved directly to your phone in the form of a QR code. Perfect if you do not wish to carry loads of paper.

Email: ITA Airways would like to send a copy to your registered email id. You can take a print out later if needed.

Printed boarding pass: If you prefer hard copies, you can take a print out at home or at the airport kiosk.

Most passengers want to have a printed copy in case the phone battery is depleted or airport scanners are not functioning. But sincerely. a mobile boarding pass is just as good.

Check in Online Alitalia: Why It Still Matters in Kenya

Even though Alitalia is no longer functioning, most Kenyans still seek “check in online Alitalia” when they book flights. That is simply because the initial name is more memorable. ITA Airways maintained the same services with better upgrades.

How online check-in is a lifesaver is easy: it saves time and stress. At Nairobi’s crowded airport, where lines are miles long, arriving with your boarding pass in hand puts you ahead of the pack. You also have the peace of mind that comes from knowing you’ve reserved your seat.

Also Read – Kenya Airways Online Check in | Everything about Kenya Airways

ITA Airways Flight Status

Once checked in, the other significant factor is that your flight is on schedule. Airlines do get delayed or rescheduled occasionally, and it has made things easy for ITA Airways to check your flight status.

You can do this by:

Visiting the ITA Airways website and clicking on the “Flight Status” option.
Utilizing the ITA Airways mobile app, which is updated in real-time.
Registering for SMS or email notifications upon booking.

It is especially useful for Kenyan travelers traveling to JKIA. Nairobi traffic is unpredictable, and it is a relief to know if a flight has been delayed before rushing to the airport.

Online Check-in for Connecting Flights

The majority of Kenyans travel from Nairobi to Europe with a connecting flight in Rome or Milan. ITA Airways is convenient here. If you do online check-in Alitalia (ITA Airways), you can check-in for your connecting flight as well.

This applies to if you’re flying to London, Madrid, or New York, you don’t have to repeat it in your stopover city. Just make sure that you download all of your boarding passes at once.

Baggage Drop-off After Online Check-in

Now you’re probably asking yourself: “What if I check in online, what about my baggage?” Good question.

Here’s the deal:

On arrival at JKIA, head straight to the ITA Airways baggage drop-off counter.
Hand over your boarding pass (paper or electronic).
Deposit your bags, get them stamped, and you are done.

It is usually faster than the normal airport check-in since you have already completed most of it online.

Quick ITA Airways Online Check-in Tips

Double-check your passport details very well – A misspelling by several letters can hold you up.
Do it early – Don’t wait until the last minute. Start at the 48-hour mark.
Keep your phone charged – Always have your boarding pass accessible.
Confirm baggage rules – Especially if you’re carrying extra items like souvenirs or gifts.
Print a copy of your boarding pass – As a backup in case of phone issues.

Also Read – Kenya Airways Enters into a Partnership With RoamBuddy

ITA Airways Customer Service

Travel isn’t always smooth. Sometimes, you’ll need help—maybe your ticket details have an error, your baggage allowance is unclear, or you’re stuck with a visa issue. That’s where ITA Airways customer service comes in.

You can reach them through:

The official ITA Airways website chat support.
Email support for non-urgent issues.
Local travel agents in Nairobi and Mombasa who are authorized partners.

For immediate issues, the call to their hotline is preferable. ITA Airways customer service responds in a timely manner, according to the majority of passengers, though peak seasons may imply waiting in line.

Frequently Asked Questions

When is ITA Airways online check-in available and when does it close?

ITA Airways online check-in period becomes available 48 hours before flight departure and closes 1 hour before the flight. For United States flights from or to, it becomes available 24 hours before flight departure.

Do I need to go to the counter after online check-in?

Yes, if you have checked bags. You will have to go to the baggage drop counter to turn in your bags. If you have only carry-on bags, you can go directly to security.

Can I change my seat after online check-in?

Yes, subject to availability. Some of them will also cost extra, especially for front-row or extra-legroom seats.

What if I lose my ITA Airways boarding pass?

Don’t worry. You can re-download it from your email, the airline website, or the ITA Airways app. Self-service machines will also print it out at the airport.

Can groups and families check in online?

Yes, but you’ll need to enter each traveler’s reservation details. Some group reservations need to check in individually.

Final Thoughts

The transformation from Alitalia to ITA Airways has brought a new, revitalized passenger experience. The good news is that the Alitalia online check-in process we’ve all grown to love remains, now simply more so than ever under ITA Airways.

With ITA Airways check-in, easy online check-in times, easy access to your boarding pass, and proper customer care, air travel from Kenya to Europe has never been simpler.

So next time you are booking your flight from Nairobi to Rome, Milan, or beyond, just remember that you can online check-in Alitalia (now ITA Airways) at home with ease. It’s a stress reliever, a time saver, and gets you off to your travel with ease.

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