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Salesforce Closes More Than 1,000 Paid Deals for “Agentforce,” Plans To Look Into Robot Future
Salesforce Closes Deals For Agentforce: Salesforce has achieved a significant milestone by closing over 1,000 paid deals for “Agentforce”.
Its innovative platform is designed for creating virtual representatives powered by artificial intelligence, as announced by CEO Marc Benioff to Reuters on Tuesday.
Salesforce Closes Deals For Agentforce
During a recent company event in San Francisco, Salesforce showcased exciting enhancements that empower businesses to develop bots tailored for various functions, including recruiting and customer service, within its platform and the messaging app Slack.
Salesforce has done as much for its operations, said Benioff. He said his company now needed half the number of humans to resolve simple customer queries, though he still wants to increase the company’s headcount in sales by 10% or more.
Since ChatGPT’s launch in 2022, many companies have piloted AI without yet deriving major savings or revenue from it.
For Benioff, who in recent months has focused his cloud company on agents, “digital labor” is poised to augment humans and expand the economy. Further out, Salesforce will start a “robot force partner program” that can connect real-world machines with virtual ones, he told reporters.
Also Read: Meta hires Salesforce AI CEO Clara Shih to Lead The AI Division
Salesforce Highlights The Importance Of Digital Labour
Benioff cited hotel chains as an example. He said they could handle back- and front-office work with an army of focused digital assistants, while robots could clean guests’ rooms.
Salesforce co-founder and owner of Time magazine, Marc Benioff, expressed optimism that President-elect Donald Trump’s administration would prioritize discussions with CEOs about digital labor. Recently, Trump was featured on the cover of Time as the magazine’s “Person of the Year.”
When asked about the possibility of contributing to Trump’s inaugural fund, Benioff responded, “We’ve provided him the opportunity to utilize the Time cover at no charge, which we hope can support his efforts.”
