Santam Acquires Online Marketplace Kandua

In a move that is poised to shake up the South African home services industry, leading insurance company Santam has announced the acquisition of Kandua, a prominent online marketplace that connects homeowners with vetted service professionals. 

The acquisition, the details of which were not made public, will see Kandua merged with Santam’s existing home service offering, Home+, with the aim of establishing a wholly owned subsidiary under the Santam umbrella.

Santam’s Commitment to Digital Transformation

Santam’s decision to acquire Kandua underscores the company’s unwavering commitment to digital transformation and its dedication to providing its clients with a comprehensive and convenient home service solution. 

By integrating Kandua’s robust online platform with Home+, Santam is well-positioned to streamline the process of finding and hiring reliable home service providers, all within a trusted and secure ecosystem.

Kandua: A User-Friendly Online Marketplace

Founded in 2014 by enterprising minds Sayo Folawiyo and Arjun Khoosal, Kandua has carved a niche for itself in the South African market by offering a user-friendly online marketplace that empowers homeowners to browse through a vast selection of service providers across a multitude of categories, including plumbing, electrical work, carpentry, and many more. 

This extensive selection, coupled with Kandua’s meticulous vetting process, ensures that homeowners can connect with skilled and qualified professionals to address their specific needs.

Kandua for Pros App

For service providers, Kandua offers a valuable platform through its Kandua for Pros app. 

This app streamlines the process of finding new clients and projects, allowing service providers to expand their reach and efficiently manage their businesses. 

By joining forces with Santam’s extensive client base, Kandua’s service providers can look forward to a wider audience and a potential surge in business opportunities.

Strategic Benefits for Santam

Santam views the acquisition of Kandua as a strategic move that will yield significant benefits for both the company and its clients.  

Santam acknowledges the immense value that Kandua brings to the table, particularly its talented team, innovative technology, and well-established customer base. 

Kandua connects approximately 40,000 verified home service providers with a staggering R50 million worth of work opportunities every month, a testament to the platform’s reach and influence within the industry.

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Creating a Powerful Force in the Market

Santam is confident that the combined strengths of Santam’s Home+ offering and Kandua’s online marketplace will create a powerful force within the South African home services market. 

The acquisition is expected to unlock new avenues for client growth, with Santam ideally positioned to cater to the evolving needs of its policyholders by providing a seamless and user-friendly platform for all their home service requirements.

Spearheading Digital Innovation

Furthermore, the acquisition presents Santam with a unique opportunity to spearhead digital innovation within the home services sector. 

By leveraging Kandua’s cutting-edge technology, Santam can refine and enhance its Home+ offering, ensuring that clients have access to the most advanced and user-centric tools for managing their home service needs.

As Santam acquires Kandua, it represents a significant development within the South African home services landscape. 

The merger of Santam’s Home+ offering with Kandua’s established online marketplace promises to create a comprehensive and user-friendly platform that will empower homeowners to effortlessly find and hire qualified service providers. 

With its commitment to digital transformation and its unwavering focus on client satisfaction, Santam is well on its way to becoming a dominant force within the home services industry.

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