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Flying on an international air carrier doesn’t have to be that expensive, especially if the flight has operations in Kenya. If affordability and ease of booking are your concerns in traveling by air, consider Pegasus Airlines and its reviews to acquaint yourself with the necessary information about them.
Pegasus Airlines (flypgs) is a Turkish low-cost airline with a broad network – in 2024 it was flying to approximately 148 destinations in 53 countries within Europe, Asia and North Africa. The air carrier has the reputation of low fares and a low-end service model.
This post will do a full Pegasus review; focusing on Pegasus booking procedures, online check-in, time rules, and all you need to know about flying Pegasus. So stay glued to this writing if you intend to check in for a local flight or a holiday abroad, and these guidelines will help you use Pegasus’s online and mobile check-in features.
Pegasus (often stylized as Flypgs) is a Turkish ultra-low-cost airline founded in 1989 and flying since 1990. Headquartered in Istanbul, it’s the second-largest airline in Turkey. Pegasus prides itself on affordable base fares with optional paid extras (seat choice, baggage and so forth).
By mid-2024 Pegasus had an active fleet of approximately 130 aircraft (primarily Airbus A320/A321s) flying to approximately 148 destinations in more than 50 countries. It has a route network in Turkey, Europe, Middle East and Asia.
The carrier is also a charter airline and codeshare with other companies. Pegasus is primarily focused on low-cost and business flyers who want a low-cost means of travel.
It provides a selection of fare packages – basic bare-bones fares to flexibly-upgraded fares – and has an online check-in system (discussed below), to make the passenger experience smoother.
Pegasus has mixed customer feedback because of the usual case with low cost airlines. On the bright side, passengers like the low costs of the tickets and the extensive route system.
The company also has a frequent flyer program (Pegasus BolBol) to receive points during flights. On the downside, commentaries report that additional cost (bag, meals, seat of choice) are often added, and that customer service is minimal.
Generally, however, Pegasus has been seen to occupy a niche of low-cost travel, such as that occupied by airlines such as Ryanair or Wizz Air in Europe. Pegasus is a large low-cost airline and has modernized jets and is focused on digital booking and check-in apps.
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Yes – Pegasus fully supports online and mobile check-in through its official website and mobile app. According to Pegasus’s own information, you can check in for a flight online or via a mobile device up to 7 days before departure.
During that window, simply go to flypgs.com (or the Pegasus mobile app) and use the “Check-in” feature. Your Reservation Code (PNR) and surname will be required.
Add these and the system will retrieve your booking in the online check-in section.
You can then select seats (if your fare allows) and generate a boarding pass.
The boarding pass may be accessed via download (mobile boarding pass) to your phone or printed. This electronic check-in procedure implies that you do not need to go to the ticket check desk in the airport, provided you do not have any luggage to check.
Note that if you do have hold luggage, you would still print the boarding pass online but need to drop bags at a service desk.
Pegasus does allow passengers to check in online on the official website or app. The system is open to all (no special membership needed) and uses the PNR/surname check. This applies to both domestic (within Turkey) and international flights.
Thus if you have a smartphone or computer, you can complete check-in from home, hotel, or on the go – just be mindful of the check-in cutoff time.
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Pegasus’s online check-in has a fairly wide window. Officially, online check-in opens 7 days before scheduled departure and closes 60 minutes before departure (for both domestic and international flights). In practice this means you can log in any time from 7 full days (168 hours) out until one hour prior to your flight and check in.
For example, if your flight leaves on Friday at noon, you could first check in as early as the previous Friday at noon. Then the online check-in portal will accept passengers continuously up to 60 minutes before takeoff. At that point, online check-in closes, and no further web or mobile check-ins are allowed.
Because Pegasus’s schedule is uniform, the cutoff is the same (60 minutes) for all flights. Some third party sources mention a 72-hour check-in window and closing 45 minutes before, but the official PEGASUS info clearly states 7 days open and 60 minutes close.
In any case, it’s best not to wait too long: ideally, check in a few hours before departure to have time to download or print your boarding pass and handle any final changes. After the one-hour mark, you would have to check in at the airport counter (if still permitted).
To fly with Pegasus you need to book a flight ticket. Pegasus offers an online booking system on its website (flypgs.com/) and a mobile app.
Booking with Pegasus is done fully online: search flights on their portal, pick your flight, enter information, pay, and you’re confirmed. There is also a price calendar or best fares widget sometimes, but the basics are as above.
Pegasus flights can also be booked via travel agencies or ticket counters, but the focus here is on online booking. They sometimes runs promotions or has a “Fare Calendar” showing the cheapest tickets on nearby dates.
Many travelers keep an eye on those to find the lowest prices. But once booked, your ticket behaves like any airline booking: you can check in online and manage it through the Pegasus website.
Booking is fairly straightforward. Let’s take a look at the process.
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On Pegasus, you can check in as early as 7 days (168 hours) before a flight. This is the first online check-in open. Other passengers call it 72 hours (3 days) check-in (as it is usually done by most airline companies) however, Pegasus permits doing it earlier.
The last check-in can be done 60 minutes before the flight online. That is, the window will extend to 7 days ahead to one hour before. When you miss the online window, you are required to check in physically at the airport.
So plan accordingly: When you are making reservations early, book online as far as you can (you can do it a week ahead, though you are not obligated to do so) or at least a couple of days before your flight.
Online check in is not a problem once you have Pegasus reservation code. The following is the step by step procedure:
Online check-in saves airport time. You will not need to join a queue to check in unless you have special requirements (such as special assistance, passport problems, etc.). Only to keep in mind to arrive at the gate early enough before leaving, since it is usually closed some 15-20 minutes before that.
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Closely looking at the reviews from Pegasus airlines users, it seems they have more negative reviews than positive ones. While this reviews calls for concern, it can help you be cautious when you choose to make your trip with the airline. Take a look at some of the Pegasus airlines Honest Review from Users
“extremely disappointed”
D Nalsan (Ireland) 23rd May 2025
Terrible experience on Flight PC1157 from Istanbul to Dublin (May 17, 2025). 4-hour delay with 3 hours stuck on the plane, no proper food, just cake and water. Excuse changed from weather to crew shift change — poor planning and zero customer care. No compensation offered. Extremely disappointed.
Erdzhan Hasan Sep 5, 2025
Very bad airline, no different from old fashioned public buses. They pile people on top of each other and humiliate them on the roads. Their service is very degrading.
“stuck in Istanbul for 3 days”
Dan Wolke (Sweden) 13th May 2025
On the way home flight delayed to Istanbul. Had to wait over 15 hours. We were stuck in Istanbul for 3 days. They don’t refund anything, they don’t answer mail and not take any responsibility.
“An absolute disaster”
Rafael Ruiz-Ayala (United States) 24th May 2025
An absolute disaster of an experience in every respect. First and last time flying with Pegasus.
Oslo – IstanbulEurope
Honestly speaking I was surprised to read such an amount of negative reviews about Pegasus airlines. My first experience with them is positive. Flights were executed according to schedule, aircrafts were of normal standard, food (hot meal) was no worse than in any average European company, cabin attendants were very friendly, polite, and efficient (stewardesses were just simply beautiful in addition! :).
Check-in on Istanbul was equipped with self-service desks and took very little time. Prices were reasonable. I will use Pegasus next time if travelling this direction.
Check-in fee is charged when the passenger purchases a ticket online
photograph ID (such as national ID, driving licence, marriage certificate) for domestic flights and a passport for international flights.
it is advised to carry a print copy of the ticket for international flights
Pegasus Airlines has a clear cut check in procedure through online services. Being a low-cost airline, it focuses on the self-service feature: you may book online via the web or app and check-in online 7 days to 60 minutes before the flight.
Thus, whether you are traveling within Turkey, flying to Europe, or other regions, Pegasus online check-in makes your travel easier.