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PalmPay USSD Code for Airtime, Transfer, & Mobile Banking

By Oluchukwu Ikemefuna

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Do you use PalmPay for your mobile banking in Nigeria?  It’s a great app, no doubt, but what if you don’t have the internet or prefer an easier way of managing your account?  

Well, how about the PalmPay USSD code? USSD stands for Unstructured Supplementary Service Data. This feature allows you to interact with your phone by punching certain digits on your keypad to perform specific operations. In this case, using PalmPay even when there is no internet.

USSD is the technology that makes it possible to interact with a service, like PalmPay, without using data from an internet connection. You use your phone’s keypad to interact; it’s almost like a secret code you dial to access various functionality on your phone.

This is a journey into PalmPay USSD, focusing mainly on basic transactions such as topping up airtime, sending money, and viewing your account balance from your cell phone with just a few button presses.

Whether you’re looking for a USSD code for transfer through PalmPay, a USSD code for a PalmPay account, or simply, PalmPay USSD code Nigeria this will be your one-stop shop for all of the understanding that PalmPay USSD offers and how to use it effectively. Let’s unlock the ease of PalmPay USSD together!

What is the PalmPay USSD Code?

Palmpay USSD Code

PalmPay is a very popular mobile payment platform. It allows you to send money, buy airtime, and generally carry out various transactions on your mobile phone. It includes a USSD code capability that allows you to complete various transactions without needing an internet connection. 

The magic begins when you dial *652# on your mobile phone. A range of options greets your screen, leading you to carry out transactions that include sending money to other PalmPay users, paying for airtime for yourself or another, making bill payments, and even reviewing your account balance and the history of transactions.

However, remember that the network charge may apply before attempting a dive. It is always best practice to confirm this with your service provider so you will not experience shock.

Read Also – How to Borrow Money from PalmPay with USSD Code

What are the Features of PalmPay USSD Code?

PalmPay USSD code makes available various features to help one access, manage, and transact on one’s account even without data. Some major functionalities that it does entail include:

  1. Account Balance Inquiry: Using the USSD code; an individual can check his/her account balance with much ease.
  1. Transfer: An individual can transfer money to other PalmPay users and directly into bank accounts directly from his/her mobile phone without using the internet.
  1. Purchase Airtime: Using the USSD code, a user can purchase airtime for personal use or people.
  1. Bill Payment: Using the USSD code, a person can easily pay Utility bills like electricity and water and services such as cable television subscriptions.
  1. Loan Services: Some USSD codes offer micro-loans or credit facilities.
  1. Check History: A user can access recent transactions to monitor his/her spending.
  1. Change Transaction PIN and Security Setting: The USSD menu allows users to change the PIN for transactions or Establish security features.

These are some of the features that allow a user to Zaman carry out financial transactions without the hassles of smartphone or internet connectivity.

Also Read – Latest on How to Borrow Money from PalmPay in 2024

What is the Comprehensive List of PalmPay USSD Codes?

Palmpay USSD

PalmPay offers a range of USSD codes to facilitate various transactions without an internet connection. Here is a comprehensive list of PalmPay USSD codes and their uses:

FunctionUSSD Code 
General USSD Code*652#
Palmpay ussd code to check balance*652#, select “Check Balance” 
Transferring Funds*652#, choose “Transfer” 
palmpay ussd code to buy airtime
*652#, select “Buy Airtime” 
Gtbank Transfer Code To PalmPay *737*22#
Access Bank Transfer Code To PalmPay *901* the amount you desire*account number#

How to Activate PalmPay USSD Code

A few easy steps are involved in activating the PalmPay USSD code. This guide is going to take one smoothly through this process:

1. Dial the USSD Code

  • You can use PalmPay by dialing *652# on your mobile phone. As said earlier, it is the USSD code.

2. Register or Login

  • If a new user, respond by registering. Some personal information will be required. In this case, your name, phone number, and possibly an identification document are requested.
  • You will log in with your PalmPay credentials if you are already registered.

3. Set Up Your PIN

  • Upon registration or login, you will be asked to set up a 4-digit PIN. This PIN is what you will use for every transaction When you register or log in, you will be prompted to create a 4-digit PIN you want to make with PalmPay through USSD.

4. Complete Verification

  • Go through any other verification steps. You may be asked to confirm your phone number through an SMS code.

5. Enjoy the Services of PalmPay

  • Once you enroll and set up your PIN, the PalmPay services can be used at any time for various transactions by just dialing this USSD code `*652#` and then following all instructions that are prompted for different services offered.

This process will get you started using PalmPay USSD code. If you experience or face any issues, you may want to contact PalmPay’s customer support team for help.

Also Read – Cyber Fraud Rise: PalmPay Upgrades in-app Security Features

PalmPay USSD Code Usage

USSD for PalmPay requires you first to ascertain that your number is overly attached to your account on PalmPay. If you have confirmed, to proceed; 

  1. Dial *652# from your mobile.
  1. Follow the options on your screen to select what you want to do between checking your balance, transferring, loading airtime, paying bills, or requesting a loan.
  1. Provide the information needed: phone number of the recipient, the amount, etc.
  1. Confirm the transaction when prompted 

Note: However, you cannot perform any transaction through USSD if your number is not attached to a PayPal account. As a new user, you can use the code to open an account on PalmPay to get started, though.

How to Block PalmPay USSD Code 

Generally, in the process of blocking the PalmPay USSD code or disallowing access to your PalmPay account via USSD, you can do any of the below:

1. Contact Customer Support 

Reach out to the customer support team of PalmPay. You could contact them through PalmPay’s app or their official website. Let them know to block the USSD code service for your account.

2. Deactivate USSD Service 

Some banks and other financial services have provisions where you can disable USSD service directly from their app or website. If PalmPay has that provision in their app.

3. USSD Command

If PalmPay has a specific USSD code to disable the service, then you can make use of this. However, while such information may not be publicly visible, their support will make it available. 

4. Bank Assistance

If PalmPay is linked to your bank account and you want to block USSD transactions from your bank, contact your bank directly, requesting that they deactivate USSD on that account.

5. Change PIN

A way to secure his account is by occasionally turning on the USSD PIN. Make sure another pin will be unique and not predictable easily.

6. SIM Card Lock

Activate a SIM card lock so it can’t be used for any USSD transactions without your authorization. This is normally done through the settings on your phone.

However, reaching directly out to PalmPay’s customer support advocates proper, specific details in the procedure and having it done accordingly, as they could do all the necessary procedures to lock it to avoid further issues.

Read Also – PalmPay Resumes Accepting New Customers

How to Unblock PalmPay USSD Code

This is how to unblock your PalmPay USSD code using the app:

Open the PalmPay App

  • Open the PalmPay app on your phone

Login

  • Make sure you’re logged in with your credentials. 

Navigate to Settings

  • Tap the profile or menu icons, which are normally located in the app’s bottom right or top left area. 
  • Look for a settings or security section within the menu.

Find USSD Services

  • Open the Setting Menu Go to USSD service settings or security settings. Look for the Manage or Unblock USSD code Option. 
  • Follow the prompts to unblock your USSD code. It may ask you to confirm the actions with a password, one-time password, etc which is sent to a registered phone number. 

Confirmation

  • Once done, you should get a confirmation saying that the USSD code has been unblocked.

If this option is not available in the app and you still have issues, contact PalmPay’s customer support. They can incorporate specific guidelines into your case or simply unblock it from their end.

How to Upgrade My PalmPay Account Using USSD Code

To use the USSD code to upgrade your PalmPay account, follow these steps:

  1. Dial the PalmPay USSD Code: Dial *652# on your phone with a PalmPay registered line.
  1. Follow the Prompts: Follow the menu option about account management or upgrades.
  1. Subject to Key Requirements: You will likely be asked for other information, such as your Bank Verification Number (BVN), ID number, and other personal details you can confirm.
  1. Complete the Process: Try to follow the messages to the end as much as possible. You will receive a notification that your account has been upgraded successfully.

If there is a glitch somewhere along the line, or if you are confused about the whole process, feel free to contact PalmPay customer care for further clarification.

Also Read – Ecobank USSD Code for Airtime, Transfer, & Mobile Banking

How to Repay PalmPay Loan Using USSD Code

To repay any of the PalmPay loans via the USSD code, follow the steps below:

  1. Simply dial the USSD code: Dial *652# on your mobile phone.
  1. Choose Loan Repayment: Follow the instructions to your loan repayment section.
  1. Enter Loan Information: Fill in your details for the loan on the next page, i.e. loan amount, reference number, etc.
  1. Confirm the Repayment: Check your details and confirm repayment.

Ensure you have enough funds in your PalmPay-linked account to complete the transaction. If you need any other detailed instructions or support, contact PalmPay customer service.

How to Get a Loan From PalmPay Using USSD Code

To get a loan using the USSD code for a PalmPay Loan then do the following:

  1. Still using your phone, dial *652# and press the call button.
  2. Click on the “Loans” option.
  3. Please provide the necessary details, including your personal information, work details, and the amount of the loan to be requested.

Once the application is complete, Palmpay will review it and get back to you quickly. If approved, the actual amount will be transferred into your PalmPay account automatically.

Remember that if requested, the loan application will still need to meet the criteria for such a loan and approval is not guaranteed. There are also interest rates and fees accruable to a loan, so be sure to understand the terms of a loan before accepting it. If you have an issue, contact PalmPay customer support.

Read Also – GTBank USSD Code for Transfer and other Banking Transaction

What are the Advantages of the PalmPay USSD Code?

There are only a few major advantages to using the PalmPay USSD code: This makes it available to everybody.

1. Accessibility for everyone

The first, perhaps the most important, is that you do not need an internet connection. This widens PalmPay’s reach to more users who have limited or no access to good internet services.

Even with a simple feature phone, one can control his or her PalmPay account using the USSD code. This is a major advantage, especially in places where smartphones or data bundles might not be widely affordable.

2. Convenience on the go

It only requires the USSD code and does not require opening any app or logging into any website. It enables various transactions on your PalmPay account much faster than opening an app or logging in to that website. 

The functions mainly focus on sending money, buying airtime, or checking your balance via the USSD code. It is very useful when one is hard-pressed to make a quick payment without easy access to his/her phone or even the internet.

3. All-in-one financial tool

The PalmPay USSD code is not just about money transfer; it is a multi-faceted, all-purpose financial tool that allows you to do almost anything you want from your phone’s screen. Some of these very possibilities include the following:

Transfer cash to friends and family or for business

Purchase airtime for yourself or another person

Pay selected bills for utilities and other services in case the biller is available on PalmPay

Checking of account balance and statement to keep yourself updated with your finances

Integrating these various features into one USSD code makes it easy to deal with your finances and eradicates the hassle of using different platforms or services.

What Are the Security Measures for PalmPay USSD Code?

PalmPay follows several security measures to ensure that the transactions done using its USSD code are safe:

  1. Personal Identification Number (PIN): It shall be compulsory to register a PIN and for the user to enter this PIN for each transaction. This prevents unauthorized parties from accessing the user account. 
  1. Two-factor authentication(2FA): 2FA shall be applied for certain transactions along with the PIN. One-time passwords via SMS or MTPIN OTP could be examples of this. 
  1. Encryption: This prevents eavesdropping, as well as unauthorized access. Communications between the USSD protocol are encrypted.
  1. Session Timeouts: USSD sessions are set to timeout if there is no activity after a certain period. This reduces the risk of access in case a device is left unattended.
  1. Transaction Limits: Daily and per-transaction limits may be applied to reduce the impact of large unauthorized transactions.
  1. Monitoring and Alerts: PalmPay provides continuous transaction monitoring and generates an alert to track unusual transactions.
  1. Secure Registration Process: The first-time registration and then linking of a phone number with services offered through PalmPay include quite a few verification steps so that there is assurance that the account is getting set up by the actual user.

All these put together add security while using the USSD service of PalmPay for financial transactions.

Also Read – Sterling Bank USSD Code for Transfer and Loans

Common Issues and Solutions of PalmPay USSD Code

PalmPay is a mobile financial service. They offer USSD codes so that users can perform transactions even without an internet connection. Here are some of the common issues experienced by users when using the PalmPay USSD code and how one could resolve them.

1. The Wrong USSD Code Dialed

An error could be because of dialing the wrong USSD code. The character or user, in this case, gets an error message or no response at all. Ensure that they are dialing the right USSD code for PalmPay. The usual code for PalmPay is *652#. Check this from the official comms from PalmPay itself.

2. Issues with Network Connectivity

Inconsistencies in network reception may cause failure in the USSD session. Try moving to a better network area and try again. In case of continuous network problems, please reach out to your service provider.

3. Insufficient Balance

Some transactions using USSD may fail in case there is not enough money in your mobile account. Ensure that you have enough balance in your PalmPay account or mobile airtime for the transaction you want to perform.

4. Invalid Inputs

Inappropriate details include data on phone numbers, quantity, or PIN. This won’t go and can be a reason for a failed transaction. Check every detail well before submission. Correct phone number, the correct amount, and other details.

5. PIN Issues

A wrong/ forgotten PIN will eventually be locking a person out of their PalmPay account. If the ‘Forgot PIN’ option is available can reset. Otherwise, contact customer service at PalmPay for a reset.

6. Daily Transaction Limits

Transactions can fail if they go beyond the maximum amount set by PalmPay for daily transactions. It is good therefore to be mindful of daily limits. However, should one intend to carry out a larger transaction, they can always use more than one day, or contact PalmPay to determine if they can raise this limit.

From the common issues above and their fixes, users should be better placed to handle and overcome various problems when using PalmPay USSD transactions.

How to Contact PalmPay Support

  • Customer Service Number: You can call them through their official customer service number in case of urgent help.
  • Email: You can also contact PalmPay support with the help of their email. You simply need to compose an email for less urgent matters.
  • Social Media: You can also seek their help through PalmPay’s official social media.

Final Thoughts 

Among the easiest ways to access your account or easily manage your money without hassles is using the PalmPay USSD code. You can transfer funds, check your account balance, and even purchase airtime and data through the PalmPay USSD code with so much ease.

With different codes available to open a PalmPay account and apply for a loan, among other services, it is possible to manage your banking right on your phone. PalmPay USSD codes are accessible and user-friendly, making this method one of the best options for managing your finances on the go in Nigeria.

We’d love to hear what you think about this. Please comment below and also follow us on Facebook at Silicon Africa, Instagram at Siliconafricatech, and Twitter @siliconafritech.

Frequently Asked Questions 

Can I transfer to any bank using the PalmPay Code?

Yes, The code can be used offline and is compatible with all banks in Nigeria including a digital and a traditional bank.

Do I have to pay to open a PalmPay account?

No, opening a PalmPay account will not cost you any money. Once you open an account, you can do transactions anytime.

Is PalmPay legal?

Yes, PalmPay is legal. It is a financial services platform approved by the Central Bank of Nigeria, CBN, and insured by the Nigeria Deposit  Insurance Corporation, NDIC.

Reference 

  • tucnigeria.org.ng – PalmPay USSD Code January 2024 – Transfer Money, Check Account Balance, Loan, Airtime Purchase
  • vtu.ng – Palmpay USSD Code For Transfer, Buy Data and Check Balance (Without Internet)

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Onyinyechi Ikemefuna
Onyinyechi Ikemefuna

Ikemefuna Onyinyechi Patience, a skilled Content Writer hailing from Anambra State Nigeria, holds a Higher National Degree in microbiology from Federal Polytechnic Oko, Anambra. Armed with robust research and SEO expertise, she excels in crafting articles spanning technology, finance, healthcare, education, and lifestyle. Her work stands out for its ability to authentically inspire and engage while inciting action. Beyond her writing prowess, Ikemefuna finds joy in reading, exploring movies, and delving into continuous research, contributing to her growth as a proficient writer.

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