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Technology is the future and the present, and Nigeria as a country is investing significant efforts in aligning itself with the advancements on a daily basis.
Technology has seen a significant rise in its adoption in various sectors of the country. From the increase in fintech companies to blockchain adoption among the citizens and digital learning methods and platforms, technology has gained and continues to gain massive traction among Nigerians.
Notably, there have been many career choices that have been informed by these advancements, substantiated by the high number of people trooping into the sector like never before.
It’s even higher now that Artificial Intelligence (AI) is gaining widespread adoption. Nobody wants to be left out of the race; a colossal number of people, especially the youths, are positioning themselves to be better suited for these digital roles.
The already skilled professionals continue to job-hunt roles that align with their expertise. Many companies, both startups and established ones, continue to onboard people into the positions that are available in their organization.
For this article, though, we shall put the spotlight on Tech Mahindra (Nigeria) Limited, a subsidiary of Tech Mahindra Limited, headquartered in India. We will explore 10 jobs that are available in the organization. So, stay with us. Your skill might just be among the listed ones.
Tech Mahindra is an Indian multinational information technology (IT) services and consulting company. It was founded on October 24, 1986, as a joint venture between British Telecom (BT) and Mahindra & Mahindra (M&M).
The company has grown into one of India’s leading IT firms. Headquartered in Pune, India, with its registered office in Mumbai, Tech Mahindra is part of the Mahindra Group.
Originally named Mahindra British Telecom (MBT), the company started as a 60:40 joint venture between M&M and BT, primarily serving the telecommunications industry with BT as its largest client.
In 2000, BT increased its stake in MBT to 43% by committing business worth £105 million over three years. By 2006, the company was renamed Tech Mahindra and went public through an Initial Public Offering (IPO).
Over the years, BT gradually reduced its ownership, fully exiting the company in 2012.
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Tech Mahindra has strategically expanded its capabilities through key acquisitions. Notable among these was its 2009 acquisition of Satyam Computer Services following the infamous Satyam scandal.
This move strengthened its IT services portfolio, and the merged entity was rebranded as Mahindra Satyam before fully merging with Tech Mahindra in 2013. Other significant acquisitions include:
The company has also expanded into new areas, such as automation and renewable energy, highlighted by its Automation Framework AQT launch and its 2022 acquisition of a solar energy stake for its Noida facilities.
Tech Mahindra operates across these segments: IT Business and Business Process Outsourcing (BPO), providing computer programming, consultancy, networking solutions, and business support services to industries worldwide.
With over 145,000 employees globally, it has been recognized for excellence, earning spots on several Forbes lists, including:
Under the leadership of CEO Mohit Joshi, Tech Mahindra continues to innovate and strengthen its position in the IT services sector. Its diverse portfolio and strategic acquisitions have established it as a strong player in the global technology industry.
Tech Mahindra (Nigeria) Limited, on the other hand, is a wholly owned subsidiary of Tech Mahindra Limited. It is the headquarters for its business process outsourcing (BPO). In the next section, we will examine 10 jobs in Tech Mahindra Nigeria Limited.
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Tech Mahindra Nigeria Limited is located at Coscharis Plaza, 3rd floor, Adeola Odeku Street, Victoria Island, Lagos 106104. In this section, we will examine 10 of the jobs that are available in the company.
The first job on our list is operations support. The Operations Support (L1 Support Engineer) role involves providing first-line technical support to customers, focusing on mobile applications, PWA, and telecommunication services.
Responsibilities, among others, include troubleshooting issues, monitoring APIs, handling escalations, and using tools like Service Now and ITSM to log and track problems.
Candidates must have at least 4 years of experience, technical knowledge (Linux, Azure, Java, React Native, scripting), excellent communication skills, and the ability to work in a fast-paced environment with rotating shifts.
To learn more about the job description and requirements, click here.
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The Senior UX Consultant role involves leading user experience (UX) design projects to create intuitive and engaging digital interfaces that meet business objectives and user needs.
Responsibilities include conducting user research, designing information architecture, creating wireframes and prototypes, and planning usability tests.
The role also requires cross-functional collaboration, mentoring junior team members, and staying updated on industry trends.
Candidates must have a Bachelor’s or Master’s degree in a relevant field, 8+ years of UX design experience, a strong portfolio, and proficiency in tools like Adobe XD, Sketch, or Figma.
Excellent communication skills, knowledge of interaction design principles, and experience leading projects are essential. Agile development experience and UX certifications are desirable.
Click here to learn more about the responsibilities and requirements.
The Senior User Interface (UI) Designer role focuses on creating visually appealing and intuitive interfaces for web applications, mobile apps, and digital products.
Responsibilities include designing wireframes, prototypes, and visual elements; collaborating with cross-functional teams; and iterating designs based on feedback and data.
The role also involves maintaining UI design standards, ensuring accessibility compliance, and staying updated on industry trends. Proficiency in tools like Sketch, Adobe XD, or Figma, along with a strong visual design background, is essential for success in this role.
Click here to learn more about the responsibilities and requirements for this role.
The Magento Developer role involves designing, customizing, and optimizing Magento-based e-commerce platforms.
Key responsibilities include developing modules, themes, and extensions, implementing responsive front-end designs, integrating third-party systems, and customizing Magento’s core functionalities to meet business requirements.
The role also requires performance optimization, debugging, testing, and documentation to ensure smooth and efficient website operations.
Candidates should have at least 5 years of experience in Magento development, a strong background in PHP, MySQL, JavaScript, HTML, CSS, and familiarity with responsive design and version control systems.
Telecom-specific e-commerce knowledge is a plus. Excellent technical, communication, and collaboration skills are essential.
Click here to learn more about the responsibilities and requirements for this role.
The Drupal Developer role focuses on developing and maintaining Drupal-based websites and applications.
Responsibilities include creating custom themes, modules, and plugins; implementing responsive front-end designs with HTML, CSS, and JavaScript; and integrating third-party APIs and services.
The role also involves configuring Drupal content types, fields, and taxonomies, optimizing databases, and ensuring performance and security.
Testing, quality assurance, and documentation are key aspects of the position, along with collaboration with cross-functional teams.
Candidates need a minimum of 5 years of Drupal development experience, proficiency in Drupal 8 or 9, PHP, MySQL, and version control systems like Git. Strong problem-solving, communication, and collaboration skills are essential.
Click here to learn more about the responsibilities and requirements for this role.
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The HTML Developer role focuses on creating clean, responsive, and cross-browser-compatible web interfaces using HTML, CSS, and JavaScript.
The developer will leverage frontend frameworks like Bootstrap or Material Design, conduct thorough testing and debugging, and collaborate with cross-functional teams to ensure seamless integration of frontend and backend components.
Documentation, ongoing updates, and mentoring junior developers are also part of the role.
Candidates should have at least 5 years of experience as a frontend HTML developer. They must also possess strong proficiency in HTML5, CSS3, and JavaScript. In addition, they must be familiar with responsive design principles, frontend frameworks, accessibility standards, and version control systems like Git.
Click here to learn more about the responsibilities and requirements for this role.
The Customer Service Representative – German is responsible for addressing German-speaking customer inquiries via voice channels, ensuring their needs are met while adhering to service level agreements.
Key tasks include identifying customer needs, managing interactions independently, and contributing to process improvements. The role demands excellent German proficiency (B2+ or higher), basic computer skills, and familiarity with MS Office.
Candidates must demonstrate strong problem-solving skills, emotional intelligence, and the ability to handle challenging customers with professionalism.
Preferred qualifications include 0-3 years of experience in a customer service or contact center environment.
Click here to learn more about the responsibilities and requirements for this role.
The Operations Manager is responsible for managing and implementing BMC TrueSight solutions, including operational management and integration.
Some of the responsibilities include deploying and configuring Patrol Agents, implementing the TrueSight Suite end-to-end, and performing ITDA log analytics.
The ideal candidate must have extensive experience with TrueSight Operations Management, Patrol Agent configuration, and all knowledge modules.
Click here to learn more about the responsibilities and requirements for this role.
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A core part of the role includes creating and deploying Patrol Agents both manually and through automation while customizing Knowledge Modules (KMs) for platforms such as Windows, Linux, AIX, and Solaris.
Additionally, the role includes remote cell creation and Single Sign-On (SSO) and Active Directory (AD) integrations.
Click here to learn more about the responsibilities and requirements for this role.
The BMC Discovery Specialist role focuses on designing, installing, configuring, and customizing BMC Discovery (ADDM) systems.
Key tasks include performing discoveries, troubleshooting system access issues, and executing updates and upgrades to ADDM systems.
Click here to learn more about the responsibilities and requirements for this role.
Mohit Joshi is the CEO of Tech Mahindra
Tech Mahindra Nigeria Limited is located at Coscharis Plaza, 3rd floor, Adeola Odeku Street, Victoria Island, Lagos 106104.
According to Statista, the net worth of Tech Mahindra Limited was over 279 billion Indian rupees in fiscal year 2023.
Tech Mahindra is a big player in the information technology (IT) sector. And having Nigeria as the headquarter for its business process outsourcing presents certain advantages to Nigerians.
As we said, we delivered on our promise regarding the 10 roles. Hopefully, you were able to find a role that matches your expertise. Let us know in the comment section.
And if you are unable to get a befitting role for your skill, do not panic. Stick to our website and enable the notification so you can get the latest tech happenings and potential job updates as they drop.
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