Jambojet Review | Everything You Need to Know About Jambojet Online Check In 

When you hear about Jambojet online check in, you wonder if it is convenient, reliable, and time-saving. The response is affirmative. Jambojet online check in is quick, simple, and designed to save you the time and frustration of standing in long queues at the airport.

The system will help you check your flight, choose your seat, and get your boarding pass without wasting hours in airport lines.

Through this Jambojet Review, we will dig deep into how the airline operates, why Jambojet Kenya stands out, and give you a comprehensive Jambojet online check in review so that you can know what to expect before making your next reservation.

About Jambojet

Jambojet is Kenya’s first low-cost airline, which began operations on April 1, 2014. It is a subsidiary of Kenya Airways and was started with a vision of opening up the skies for Kenya’s millions of people. 

Jambojet has its base at Jomo Kenyatta International Airport (JKIA) in Nairobi and operates mainly with De Havilland Dash 8-Q400 planes, which are the most fuel-efficient new aircraft best suited for short regional and domestic flights.

The idea behind Jambojet was simple: flying shouldn’t be a monopoly of the rich elite. Priced similar to intercity long-distance vehicles, Jambojet made flying accessible to students, families, and even beginner fliers.

Today, Jambojet connects Kenya’s major towns and cities such as:

  • Nairobi (JKIA – main base)
  • Mombasa – to work, enjoy, and tour along the beach
  • Kisumu – a gateway to western Kenya
  • Eldoret – an important transit for entrepreneurs and athletes
  • Malindi and Ukunda (Diani) – famous tourist destinations
  • Lamu – for culture and tourism
  • International Routes – Entebbe (Uganda), Goma (DRC), Zanzibar (Tanzania), etc.

Such wide reach makes Jambojet not only a convenient way of domestic travel but also an East Africa connector.

Read Also – Kenya Airways Online Check in | Everything about Kenya Airways

Why Jambojet Kenya Matters

Kenyan air transport has long been dominated by large airlines such as Kenya Airways, Precision Air, and RwandAir. These airlines, however, issue tickets that are beyond reach for the majority of Kenyans since they charge more money. Jambojet Kenya covers this gap by:

  • Offering Low Prices: Traveling Nairobi to Mombasa on Jambojet typically costs as much or a little more than a high-end bus, but you reclaim 8–10 hours of travel time.
  • Operating Offbeat Routes: Jambojet flies to towns like Lamu and Ukunda that are not always covered by other airlines.
  • Digital Innovation: Jambojet is the first airline in Kenya to roll out a Progressive Web App that operates on even low-bandwidth networks, offering urban and rural consumers equal access to check in and booking.
  • Safety and Reliability: As a subsidiary of Kenya Airways, Jambojet maintains global safety standards at a low cost.

These are the reasons why Jambojet has enabled flying in Kenya to be affordable to all, including families, professionals, and even budget travelers.

Understanding Jambojet Online Check In 

Jambojet Online check-in enables you to skip the queue at airport counters. You can check in from the comfort of home, residence, or even on the move through their website or mobile app.

This service is open 30 hours prior to your departure flight and closes 2 hours before departure. After successful online check-in, your boarding pass will be emailed to you or delivered via the Jambojet app, which can be printed out or used on phone while traveling.

If you have checked bags, you also need to leave your bags at the airport check-in luggage points before the cut-off time, usually 40 minutes before the departure of the flight.

Also Read – Ibom Air Online Check In | All You Need to Know

How to Do Jambojet Online Check In

As I have noted above, Jambojet online check-in opens 30 hours before flying and has to be completed 2 hours before domestic flights and 3 hours before international flights. With that said, here is how you do the Jambojet online check in:

  • Enter your booking reference (PNR) and surname
  • Click on the “Start Check-In” button.
Jambojet Online Check In
  • Check details, select a seat if you prefer (random seating is free; purchasing selection of a seat is extra).

Jambojet Online Check-In Review: Does It Deliver?

It’s easy for travelers—and that’s all that matters:

  • It’s simple to use the system. Even beginners are up and running in no time
  • You’ll get a choice of seats sooner if you check in ahead of time.
  • It generally costs you half as much to pay for luggage or seat selection online as it does at the airport
  • Few glitches: group bookings can have problems like incorrect phone numbers, and customer service is slow

Overall, this process is very much worth it for stress reduction and time-saving.

Read Also – Qatar Airways Plans to Roll Out Starlink Wi-Fi Connectivity Across Its Entire Aircraft Fleet by June 2025

Jambojet Baggage Policy

One big part of online check in is knowing your baggage allowances. Jambojet has a low-cost operation, so bags are not automatically included in the cheapest fares. Here’s the lowdown:

  • Cabin Baggage: A single piece of hand baggage (10kg max) is free.
  • Checked Baggage: From 23kg, but only if reserved or checked in.
  • Excess Baggage: Severe penalties are applied if you exceed your allocation, and prepayment online is less expensive than at the airport.

Tip: Remember to add your baggage allowance when you book or check in online—it saves you money and reduces airport hassle.

Jambojet Online Check In Review: Advantages and Disadvantages

Now let us review the good and bad things about this facility.

Advantages:

  • Convenience: You can check in anywhere, anytime there is internet access.
  • Time-Saving: Avoid airport queues and security checks quickly.
  • Seat Selection: Select where you will sit before arriving at the airport.
  • Eco-Friendly: Less paper usage when you save your boarding pass digitally.
  • Safety: Less physical contacts mean less health risk.

Disadvantages:

  • Requires Internet: You must have continuous internet access before your flight.
  • Printing Issues: There might still be some airports that require a printed boarding pass.
  • No Standalone App Yet: Not so easy to use for quick access as airline apps.
  • Limited Check-In Period: Opens 7 days before the departure and closes 3 hours prior, so you must plan.

Read Also – Ethiopian Airlines Set to Launch Electric Air Taxi Service

Tips for a Smooth Jambojet Online Check In and Travel

Following are some important tips for a smooth Jambojet online check in and flight experience:

  1. Check in as early as possible within the 30-hour time frame to avoid system overload or technical difficulties at the last moment.
  2. Have the reference number of the booking and traveller details handy.
  3. Pay online for additional baggage or advance seat selection before you approach the airport.
  4. Print or store your boarding pass so it is handy in your phone.
  5. Arrive at the airport at least 40 minutes ahead of time if you have checked baggage.
  6. For group travel, hold customer service line details in case of issues with online check-in.
  7. Monitor email or app notifications for any flight updates or instructions from Jambojet.

Following the above guidelines will make your experience with Jambojet online check in and traveling stress-free and hassle-free. Happy travels!

Honest Jambojet Reviews From Travelers

Here are some honest traveler reviews.  

Tom M (July 2025, TripAdvisor)

From Booking to landing was excellent experience. Aircraft was immaculate and crew professional and friendly. Checking in was very easy and well organized. Impressive operation.

Akwatanisa (2021, Uzamart review):

I found the online booking and email notifications “very convenient and transparent.”

Helen B (August 2024, TripAdvisor):

“Using the Jambojet website is so frustrating… slow and unresponsive website… service fee for Ksh 800… Honestly very disappointed.”

Nicandglenn (October 2024, TripAdvisor)

 “Great airline … friendly, seamless experience … staff welcomed me at the check-in counter – smiling and friendly.”

Though this refers to physical check-in, it confirms positive staff interactions that could extend to online support. 

If you’re preparing to fly with Jambojet and want to mitigate online check-in challenges:

1. Book early and complete check-in well ahead of time.

2. Capture screenshots or confirmation emails—especially in case of errors.

3. Arrive early at the airport, even if you’ve checked in online.

4. Allow buffer time—delays, miscommunications, or system issues can crop up.

5. Consider alternatives if ease of use and reliability are top priorities.

Frequently Asked Questions

When does Jambojet web check in open and close?

The web check in window will be available 7 days before your flight and will close 3 hours from the time of flight.

Can I web check in if I have baggage to drop?

Yes. You can web check in and drop your checked baggage at the airport counter during special baggage drop timings.

Do I need to print my boarding pass after web check in?

Not exactly. You can either print out your boarding pass or store it digitally on your phone to show at the airport. 

What if I lose the online check in window?

You can still check in at the airport desks, though it might mean longer queues.

Conclusion

Jambojet makes air travel affordable and easy. The jambojet web check in process is straightforward, reliable, and easy. This Jambojet Review proves that it’s a great option for budget-conscious flyers in East Africa and Kenya. 

Zooming to the coast, the highlands, or just racing between towns quickly, Jambojet gives you the tools—and the wings—to fly.

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Onyinyechi Ikemefuna
Onyinyechi Ikemefuna

Ikemefuna Onyinyechi Patience, a skilled Content Writer hailing from Anambra State Nigeria, holds a Higher National Degree in microbiology from Federal Polytechnic Oko, Anambra. Armed with robust research and SEO expertise, she excels in crafting articles spanning technology, finance, healthcare, education, and lifestyle. Her work stands out for its ability to authentically inspire and engage while inciting action. Beyond her writing prowess, Ikemefuna finds joy in reading, exploring movies, and delving into continuous research, contributing to her growth as a proficient writer.

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