About us
Glovo is an online platform that provides home delivery services for food from restaurants and ghost kitchens. Founded in Barcelona in 2015, it operates in Southern Europe and EEMEA. The app connects users with restaurants, grocery chains, pharmacies, retail stores, and couriers and includes an "anything" category that allows users to order whatever they want in their city.
Currently, they are mainly focusing on Europe, where they are leaders in Spain, but they also have a presence in some countries in Africa and Asia.
Glovo entered the Nigerian market in July 2021, with a food delivery and courier app, offering users the convenience of ordering food, groceries, and more from their favorite local spots, chains, and fine dining restaurants within their city.
The app has a growing popularity and is currently available in Ikoyi, VI, Lekki, Yaba, Surulere, Ilupeju, Abuja, and Ibadan and is expanding quickly into new locations across the country.
Our History
Our story begins with Óscar graduating from Georgia Tech in Aerospace Engineering. After an internship at Airbus, he felt the job didn’t fit with his aspirations. Inspired by the first versions of Uber and Postmates, he developed an initial version of an app called Globo – meaning balloon in Spanish.
But he changed it to Glovo at the last minute, making it more unique. Soon after, Óscar met Sacha Michaud and they both embarked on one of the greatest rides of their lives.
The first round of financing was closed right after Christmas. Glovo started delivering real orders with only two options in the app: “Buy something” and “Send something”.
The beginning was tough, with less than 10 orders per day, and the whole team connected 24/7, even completing order requests themselves.
With a team of 20 people, Glovo moved to a bigger co-working space in Barcelona. Growth was still the main concern and money was running out (again). A big strategic decision was made: to build a marketplace of local stores. The first restaurant to sign a partnership with us was an Indian restaurant in Barcelona.
Our Vision
To give everyone easy access to anything in their city
Our Mission
To strive for a socially responsible and eco-friendly growth model. For us, change comes from within. Our internal culture drives impact from the core of our business. We enable small businesses to grow and allow couriers to generate income in a fast and accessible way.
Our technology is free for non-profit causes and is put to good use, helping us to reduce our carbon footprint and make an impact in the communities we serve.
Our Services
SuperGlovo Micro Fulfillment Centers
Our supermarkets get you anything in minutes. They are like any supermarket but you have to order online. That way we are giving easy online access to groceries and more products.
Groceries & Retail
You can order from any supermarket and store in your city to your door in no time. From milk, apples, or toilet paper to t-shirts, jewelry, or sunglasses.
Glovo Concepts
A new generation of delivery-only food brands to help businesses diversify their offer. We provide the brand, the menu, the ingredients, the marketing, the training, and everything else.
On-demand delivery
Services for business to offer their products anywhere in the city. Business can customize their operations with multiple pick-up points and several options.
How does Glovo work?
Glovo’s platform allows local stores to sell their products and services to users in the cities Glovo operates. The delivery of products and services is carried out by riders who access our platform in the countries where Glovo is operating.
Also, to deliver their products and services by independent workers that access the platform. Partners can also use their own vehicles’ fleet to deliver.
Glovo provides its users access to any product in their city within minutes. We have built a technology that connects customers, local businesses, and couriers. All of them have signed up to benefit from our technology.
Our app was born to transform the way users get what they need, making cities more accessible. At Glovo, we want to give everyone easy access to anything in their city while having a positive impact on the economy, society, and the environment. We’re an innovative, tech-first company with a conscious.
Our Business Model
Food: Order from the restaurants you love.
Shops: The ultimate shopping hub: toys, beauty, fashion, electronics & more.
Supermarket: Order your groceries online and save time by having them delivered to your doorstep.
Beauty & Care: Get anything you need from the closest pharmacy.
Courier: Send parcels anywhere. We collect and deliver as needed.
Core Values
Community Empowerment in the digital world
At Glovo we want to empower our communities to grow and thrive in the digital world by becoming an exemplary company in terms of our environmental, social, and governance standards.
Local Commerce
Small businesses should be able to thrive through our platform. That’s why we want to safeguard local commerce by becoming an enabler for local enterprises to grow.
Environment
Glovo has been carbon neutral since 2021. But we’re still accelerating our transition towards environmental sustainability. By boosting sustainable packaging, reducing CO2 emissions from vehicles, and eradicating food waste, we’re becoming more eco-efficient every day.
Social Logistics
We’re using our tech for good to reduce hunger in the world. We support NGOs, giving them access to the platform so that essential goods and social meals can reach vulnerable communities by leveraging the food surplus produced by our partner restaurants and supermarkets.
Diversity and Inclusion
Glovo is set on promoting diversity and inclusion in the tech and delivery industry. Not only are we focused on empowering women to pursue a tech career: but we’re also bringing technology closer to minorities and vulnerable communities.
Accountability and transparency
By always listening to our stakeholders, we’re aiming to become an exemplary company in terms of our environmental, social, and governance standards. Glovo conducts regular and transparent reports analyzing the progress we’re making on sustainability and social goals, and measuring our socio-economic impact.
