Bolt Nigeria Processes Over 1,000 Insurance Claims for Drivers and Riders Since 2020

Leading on-demand mobility company, Bolt Nigeria has announced that it has processed 1000+ insurance claims by drivers and passengers on its platform since September 2020. 

This milestone, achieved in partnership with MyCoverGenius, underscores Bolt’s commitment to the safety and security of its users in Nigeria.

Bolt’s insurance policies cover a wide range of incidents, including loss or damage to mobile devices, bodily injury, temporary and permanent disabilities, and even accidental death. 

The company said this comprehensive coverage is designed to provide peace of mind to both drivers and passengers during their rides.

Dedication to User Safety

According to Bolt’s Country Manager, Yayaha Mohammed, Bolt Nigeria’s successful processing of 1000+ insurance claims is a testament to the company’s dedication to ensuring the well-being of its users. 

“Bolt’s insurance policies cover a wide array of incidents, ensuring that both drivers and passengers are protected from unforeseen events during their rides. This is part of several safety toolkits implemented and are continuously evaluated and improved,” he said.

Partnership with MyCoverGenius

Bolt’s partnership with MyCoverGenius has been instrumental in providing these insurance products. 

The CEO of MyCoverGenius, Adebowale Banjo, stated that their collaboration with Bolt allows them to offer comprehensive coverage that addresses the specific needs and concerns of both drivers and riders.

“Ensuring protection for Nigerians has always been our priority at MyCoverGenius. Our collaboration with Bolt allows us to provide comprehensive coverage that addresses the specific needs and concerns of both drivers and riders. We are proud to support Bolt in making sure every trip is protected,” Banjo said.

Read More: Bolt Nigeria now Offers Fuel and Repair Loans to Drivers on its App

Frequently Claimed Incidents

Of all the incidents covered by Bolt’s insurance policy, loss or damage to mobile devices has been the most frequently claimed incident, highlighting the potential risks that can occur during rides. 

However, the company said the streamlined claims process ensures that any inconvenience to users is minimized.

Continuous Improvement

Bolt’s commitment to the safety and security of its users is further demonstrated by the company’s continuous evaluation and improvement of its safety measures. 

The milestone of processing over 1,000 insurance claims is a testament to Bolt’s dedication to providing a reliable and protected ride-sharing experience for all users in Nigeria.

To claim insurance, users can contact the Bolt support team in-app or send an email to bolt@mycovergenius.com.

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