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Airtel Uganda has taken a big step to help protect its customers from scam messages by launching Africa’s first SMS Spam Alert System powered by artificial intelligence (AI). This new service is the first of its kind in East Africa and works automatically to stop fake and dangerous text messages from reaching your phone.
The best part is that Airtel Uganda’s SMS Spam Alert System is free for all Airtel users. You don’t need to download any app or sign up for anything. It runs quietly in the background, checking messages as they come in. If the system thinks a message might be a scam, it will mark it clearly with a “SPAM ALERT” label so you know not to trust it.
Scam messages are a big problem in Uganda. According to the Uganda Communications Commission (UCC), more than 60% of mobile users get scam texts every week. In 2024 alone, people lost over 23 billion Ugandan shillings because of mobile fraud. This hurts many people, especially those living in rural areas who might not always know how to spot a scam.
The AI behind Airtel Uganda’s SMS Spam Alert System is very smart. It looks at more than 250 different signs to decide if a message is suspicious. It also checks links in messages against a list of dangerous websites that is updated all the time. This helps stop people from clicking on harmful links that could steal their information or money.
Soumendra Sahu, the Managing Director of Airtel Uganda, said, “This isn’t just about new technology, it’s about keeping people safe. We want to connect Ugandans and help them use their phones without worry.”
The government also supports this new service. Dr. Chris Baryomunsi, Uganda’s Minister of ICT, called it a “timely innovation” that will help make Uganda’s digital world safer. George William Nyombi Thembo, the Executive Director of UCC, said spam messages are often the first step in scams, and he praised Airtel for using AI to fight back.
What makes Airtel Uganda’s system special is that it learns from the kinds of scams common in Uganda. It gets better over time by understanding fake job offers, mobile money tricks, and people pretending to be someone else. This means the system is always improving to protect users better.
Uganda is the first country in Airtel Africa to get this service. Airtel plans to bring the SMS Spam Alert System to other countries in Africa soon. This will help millions of people stay safe from scam messages.
With more people using phones every day, scams are becoming a bigger problem. Airtel Uganda’s new SMS Spam Alert System is a smart and simple way to help people avoid these scams and feel safer when using their phones. It shows that technology can protect us and make life easier, without any extra effort from users.
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