First Bank Enhances FirstMobile, Improves Digital Banking Experience

First Bank FirstMobile: FirstBank has revealed the full restoration of services on FirstMobile, its mobile banking platform, following a downtime earlier this week that occurred following a recent upgrade of the mobile banking application.

First Bank FirstMobile Provides Seamless Financial Services

The bank explained that the app is now up and running as the Bank remains committed to delivering seamless and innovative financial services to enhance the digital banking experience of our customers, irrespective of where they may be across the globe.

According to the bank, “Customers who still experience challenges in accessing or using their First mobile app are encouraged to contact our dedicated customer service team, FirstContact, via any of the means below: On the phone: 070 FIRST CONTACT (0700 34778 2668228) 02014485500, 07080625000, 08070194190.

Email: complaints@firstbankgroup.comand firstcontactcomplaints@firstbankgroup.com.

Also Read: How to Borrow Money from First Bank App in Nigeria | A Step-by-Step Guide

Other Services Available

In addition to FirstMobile, customers can continue to enjoy convenient access to a wide range of banking services via our other channels, including:

• FirstOnline – our online banking platform
• Firstmonie Wallet
• Firstmonie (Agent Banking)
• FirstBank ATMs across the country
• FirstBank Cards (Debit and Credit)
• *894# (USSD Banking)

FirstBank said in a statement issued over the weekend: “We are committed to ensuring that all customers return to enjoying a seamless digital banking experience on our FirstMobile.

Additionally, we understand the essential role and value you place on FirstMobile, your favorite digital banking application.”

We sincerely regret any inconvenience caused during this service disruption.”

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