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Kenya Airways has entered into a partnership with RoamBuddy to make traveling easier and better for its passengers. This partnership was made official when Julius Thairu, the Chief Customer and Commercial Officer at Kenya Airways, and Mandeep Birdi, the CEO of RoamBuddy, signed an agreement called a Memorandum of Understanding. This new teamwork will bring a special service called KQSafari Data to travelers.
KQSafari Data is a product created at the Fahari Innovation Hub, which is part of Kenya Airways’ plan to encourage new ideas through its Open Innovation Challenge. The goal of KQSafari Data is simple: to give travelers easy and affordable internet access no matter where they are in the world. It offers more than 2,250 cheap roaming plans in 180 countries. This means travelers can stay connected without worrying about high roaming charges or losing access to their data.
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With Kenya Airways entering a partnership with RoamBuddy, the airline is solving a big problem that many international travelers face — expensive and unreliable data roaming. When people travel abroad, it’s often hard or costly to use their phones or devices online. KQSafari Data will fix this by giving travelers a simple, reliable way to use the internet while abroad, saving them money and stress.
Kenya Airways shared the news on LinkedIn, explaining that KQSafari Data will improve customer experience. The airline said this new service is “designed to provide our guests with seamless, reliable, and cost-effective data connectivity wherever they travel.” This shows how Kenya Airways cares about its passengers and wants to make every part of their trip better.
Julius Thairu, the Kenya Airways officer involved, said, “By tackling this critical pain point, we are enhancing the end-to-end customer journey, building stronger loyalty, and positioning Kenya Airways as Africa’s most customer-centric and innovative airline.” He made it clear that this partnership is about more than just data; it’s about making travelers feel valued and improving their whole journey.
The Kenya Airways partnership with RoamBuddy is also a great example of how the airline is using new ideas and technology to serve customers better. The Fahari Innovation Hub, where this product was created, is a place focused on finding smart solutions that benefit travelers. Thanks to this partnership, Kenya Airways is showing that it wants to lead with innovation and outstanding customer care.
Passengers flying with Kenya Airways will now find it easier to stay connected to the internet without worrying about expensive roaming fees. Whether traveling for work or holiday, having access to affordable data makes a big difference. It lets travelers keep in touch with family and friends, use maps, get travel details, and even work remotely without trouble.
This Kenya Airways partnership with RoamBuddy puts the airline ahead in Africa’s aviation business. By offering a technology product like KQSafari Data, Kenya Airways is not just a plane company but a partner for travelers, helping them stay connected and comfortable on their trips. This strong focus on the customer experience shows how Kenya Airways wants to be known as the most caring and forward-thinking airline on the continent.
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To sum up, Kenya Airways enters into a partnership with RoamBuddy to bring KQSafari Data to travelers everywhere. This new product solves the usual problem of expensive, unreliable roaming data. It offers affordable plans in many countries, making travel easier and more enjoyable. Kenya Airways partnership with RoamBuddy shows the airline’s promise to keep improving services and keep passengers happy with smart technology.
With KQSafari Data, Kenya Airways passengers can enjoy worry-free internet access while traveling abroad. This new partnership highlights Kenya Airways as an airline that truly cares about making travel simple and connected for everyone. It’s a big step that will help the airline keep its promise to be Africa’s most customer-friendly and innovative airline.
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