How to get Stamped M-PESA Statement Online 2024

ARe you still asking the question: “How to get a stamped M-PESA statement online?” Did you know that Safaricom has a self-service option?

Well, now you do. 

You can now request for a stamped M-PESA statement from anywhere in the world. 

You can do this on the M-PESA mobile app, or by dialing a USSD code. 

And we’re here to take you through the process. 

By the end of the article, you will understand how to get M-PESA statement online.

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What is the M-PESA Online Statement?

The M-PESA online statement is an e-copy of your M-PESA statement. 

You can request your statement online if you are a registered M-PESA customer. 

This system provides easy access to customers’ statements.

It eliminates the time and cost spent on going to a Safaricom Shop. 

Also read: How to Access Fuliza Mpesa Loan

Features of M-PESA Online Statement 

Some common features of the M-PESA online statement are: 

• You can get M-PESA statement via the app or USSD. Whatever means you choose, it is accessible for free to all customers, irrespective of your subscription. 
• You can request online statements reflecting your transactions within the last two years and below. For older statements, make the request at a Safaricom Shop.  
• Safaricom stamps and verifies the online statement. This means you can tender them anywhere, and they will pass as authentic. 
• Safaricom protects your information in accordance with existing data protection laws. 
• You can generate an online statement on demand. 

How to Get M-PESA Statement Online 

It is easy to get M-PESA statement online. 

All you need is a working Smartphone and some personal information. 

You can request on the app or by dialing a USSD code. 

In this section, we will discuss how to get M-PESA statement online. 

Also read: KCB Mpesa Loan After CRB Listing

Pre-Application Procedures

Before you make your M-PESA statement request, it is important to go through the preliminary stage. 

This is the point where you prepare relevant documents and information. 

For your MPESA statement request, all you need are: 

• A smartphone and swift internet to apply easily for your statement
• The email address where you want the statement to be sent to
• A specific date range for the statement
• Your M-PESA pin.

How to Get M-PESA Statement Via the M-PESA App

The M-PESA app is available for download on your app store. 

It makes banking easier for registered M-PESA customers. 

You can get your M-PESA statement through this app. 

Once you have your information ready, follow the steps below: 

1. Sign up or log into the App
2. Enter your PIN 
3. Click “M-PESA Statements” on the Home page
4. Select a month and specific date for the statement 
5. Choose your desired month for the statement
6. Click “Export Statements.”
7. Click “Generate Statements.” 

Once you click “Generate Statements,” a stamped copy of your statement will be downloaded to your phone.

This means you do not need to make a separate request to Safaricom to stamp the statement. Easy, right? 

Also read: Latest way to Buy Airtel Airtime on MPesa 2024

How to Make M-PESA Statement Request Via USSD

Banking on the go doesn’t end with mobile apps or online banking. 

If you don’t have data, you can still request your M-PESA statement. 

The USSD menu, *334# has made this possible. 

Simply follow the steps below: 

1. Dial *334# with the number connected to your M-PESA account
2. Click “My Account.”
3. Click “M-PESA Statement.”
4. Click “Request Statement.”
5. Choose your preferred statement type 
6. Choose your desired month for the statement
7. Input the email address where you want the statement to be sent and confirm it
8. Input your M-PESA PIN 

After going through this process, M-PESA will send you an SMS containing a unique code. 

Use this code to check your statement online. 

So there you have it. Now you know how to get M-PESA statement online in 2024. 

Whether you make your M-PESA statement request on the app or via USSD,  it’s an easy process, isn’t it? 

Also read: Latest Update on How to Apply for Emergency KCB Mpesa Loans in 2024

Advantages of MPESA Online Statement

Now that you understand how to get an M-PESA statement online in 2024, let’s talk about the advantages of this process. 

The advantages are clear, but if you are still in doubt, here are some major advantages:

• You can get M-PESA statement on demand. This means that you can generate it at the very moment you need it. The processing period is reduced to just five (5) minutes. 
• You have easy access to your statements. You don’t need to leave your comfort zone to get it anymore. As long as you have a smartphone and internet access, you can make the request from anywhere in the world. 
• When you receive an M-PESA statement online, Safaricom automatically stamps and verifies it. This means that when you tender it anywhere, it will pass as authentic. 
• When you get M-PESA statement online, your information is protected in line with existing data protection laws. 

Common Issues and Solutions 

As innovative as online M-PESA statements are, they don’t provide answers to all questions. 

Here are solutions to some common questions people often ask when trying to make the request online in 2024: 

How Can I Get an M-PESA Statement for Court Purposes?

Your online M-PESA statement might state that it cannot be tendered in court.

You need to go to a Safaricom shop to request a statement that can be used in court.

When you inform them of your request, they will ask you to fill out a Civil Disputes Statement Request, a Personal Information form, and to submit your ID. 

With these, your statement request will be processed.  

Note that any M-PESA statement issued for court purposes is only admissible in civil matters.

Also read: How to Carry Out MPESA PayPal Transactions 2024

How Can I Get an M-PESA Statement Online For Transactions Older Than 2 Years?

People often submit M-PESA statement requests for transactions from over two years back.

You cannot get this online. 

You need to visit a Safaricom Shop to make such M-PESA statement request.

How Can I Get an M-PESA Statement Online for a Deceased Relative’s Account?

You can obtain an M-PESA statement from a deceased relative’s account.

But you cannot request it online. You have to visit a Safaricom shop. 

When you make an M-PESA statement request for a deceased’s account, you will be asked to tender the following documents: 

• Your ID
• A copy of the deceased’s death certificate
• An affidavit to prove your relationship to the deceased.
• A filled-out copy of the M-PESA Next of kin Statement Claim Form
• A letter from the local county administration in the deceased’s former residential area.

What is M-PESA Customer Service Number? 

If you encounter challenges while making your M-PESA statement request,  ask questions. 

You can reach an M-PESA agent by dialing 100 or 200 on the number connected to your M-PESA account. 

You can also send them an email at customercare@safaricom.co.ke. 

Finally, you can reach them on X (formerly Twitter) @Safaricom_Care and @SafaricomPLC

On Facebook, you can reach them via @SafaricomPLC.

Frequently Asked Questions

Conclusion: Get Your Statements on the Go

Now, your transactions are made easier. 

You don’t need to walk or drive to a Safaricom Shop to get a statement, it’s all available online. 

You can get it stamped, sealed and delivered. Thanks to tech!

Follow us on X (formerly Twitter), @SiliconAfriTech for more informative reads.

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References

www.safaricom.co.ke – M-PESA Statement

www.techcabal.com – How to Get-Stamped M-PESA Statement Online 2023