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South Africa’s Discovery Bank Launches a Secret Panic Code Feature
Discovery Bank has recently launched a new innovative security measure and it’s called the Discovery Bank Secret Panic Code Feature. This innovation, which can be used to discreetly alert the bank and police of a customer’s location in a risky environment such as if they are forced to perform certain transactions under duress, is part of a larger security drive conducted by the Bank as a response to “express kidnappings” affecting the country.
How does the Discovery Bank Secret Panic Code Feature work? Customers must create a panic code in advance. The panic code is entered in place of their normal digital vault PIN, but it triggers a silent alert to the bank’s fraud management team. Normally the app will behave normally, so the person that attempted the transaction does not suspect anything. When alerted, the team will start monitoring the transactions closely and may be able to notify authorities, including armed response units.
It is especially important in South Africa where there has been a spike in kidnappings designed to force people into making certain transactions. Unlike previous panic button apps (which could be used as a weapon if required), the Discovery Bank Secret Panic Code Feature allows users to send a coded alert without raising suspicion.
Although the panic code is just one of the security enhancements Discovery Bank has in the works, there are other features that help protect customers from scam callers. By opening the banking app, a customer may be on a call, but it will check the phone number and show a warning if the call is not from an official bank number.
Plus, Discovery Bank is integrating its services with Discovery 911 to provide real time emergency assistance, whether it’s medical assistance, roadside or even home-related. Otherwise customers can now easily utilize the AI-powered advisory service able to be accessed through WhatsApp. Upon authenticating their identity in the app, customers can book the service and can select their personal finance and budgeting guidance depending on the region.
Overall, the Discovery Bank Launched the Secret Panic Code Feature as a part of its drive to ensure a secure and convenient banking experience; leveraging advanced technology and innovative security solutions, the bank aims to protect its customers and remain ahead in the rapidly evolving digital banking landscape.
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